Customer Service Agent
2 weeks ago
Job Purpose The purpose of this role is to professionally interact with the customers and fulfil their enquiry directly or communicate the customers’ need to the appropriate resource within the company in a timely and accurate manner. The Customer Service Agent is expected to enhance the sales and service experience of the business unit’s customers by acting as direct point of contact for its customers. Essential Accountabilities, Responsibilities and KPIs Building a strong positive relationship by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately. Providing relevant and accurate information to existing and potential customers. Delivering quality service to the customers. Ensuring adequate information is given to the concerned. Cascading the problem to relevant people when needed. Handling a large volume of inbound calls in a timely manner. Following communication scripts and using knowledge of the company’s products and services. Identifying customer needs, researching issues, resolving complaints, and providing solutions. Maintaining ownership of calls throughout the lifecycle of a caller’s request, including follow-ups with escalation team. Skills and Qualifications 2+ years of experience in similar field. High school degree or equivalent. Experience working in a call centre or customer support role. Strong active listening and excellent verbal and written communication skills. Proficiency in problem-solving. Ability to multitask and manage time effectively. #J-18808-Ljbffr
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Customer Service Agent
16 hours ago
Dubai - United Arab Emirates (UAE) National Food Products Company (Nfpc) LLC Full time 3,500 - 4,000JOB PURPOSEThe purpose of this role is to professionally interact with the customers and fulfil their enquiry directly or communicate the customers’ need to the appropriate resource within the company in a timely and accurate manner.The Customer Service Agent is expected to enhance the sales and service experience of the business unit’s customers by...
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Customer Service Agent
21 hours ago
Dubai - United Arab Emirates (UAE) National Food Products Company (Nfpc) LLC Full timeJOB PURPOSEThe purpose of this role is to professionally interact with the customers and fulfil their enquiry directly or communicate the customers' need to the appropriate resource within the company in a timely and accurate manner.The Customer Service Agent is expected to enhance the sales and service experience of the business unit's customers by acting...
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Customer Service Agent
2 days ago
Abu Dhabi, United Arab Emirates Prestige Valet Parking Full timeJob Description Prestige Valet Parking is looking for a Customer Service Agent to support our valet parking operations and ensure a smooth customer experience across our sites. - Key Responsibilities 1. Operate and manage valet parking software systems. 2. Attend to customer inquiries and resolve complaints professionally. 3. Prepare and submit weekly and...
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Customer Service Agent
2 days ago
, Abu Dhabi Emirate, United Arab Emirates Prestige Valet Parking Full timeOverview Prestige Valet Parking is looking for a Customer Service Agent to support our valet parking operations and ensure a smooth customer experience across our sites. Responsibilities Operate and manage valet parking software systems. Attend to customer inquiries and resolve complaints professionally. Prepare and submit weekly and monthly operational...
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, , United Arab Emirates Newspaper WordPress Full timeAre you passionate about helping travelers and delivering world-class service? The Dubai Airport customer service agent vacancy for 2025 offers a golden opportunity to work in one of the busiest international airports in the world. Known for its outstanding passenger experience, Dubai International Airport welcomes enthusiastic individuals ready to start or...
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Team Lead-Customer Service
2 days ago
United Arab Emirates, Dubai Astra Tech Full timeJob Description Role Summary The Customer Service Team Lead (TL) is responsible for frontline execution, people management, and real-time service delivery across voice and digital support channels. The TL ensures agents meet performance, quality, and compliance standards while maintaining queue health and customer experience consistency. This is a hands-on...
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Customer Service Agent
16 hours ago
Dubai - United Arab Emirates (UAE) Peter Justesen Company Full time 5,000 - 8,000Purpose of the Role The Customer Service Representative in Dubai is responsible for delivering professional and efficient handling of customer inquiries, support, and guidance for all customers in ME, Afrika and India. This role is central to ensuring that customers receive the best possible experience and service, while upholding the company’s values and...
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Customer Service Agent
3 hours ago
, Abu Dhabi Emirate, United Arab Emirates Saadiyat Beach Club Full timeCustomer Service Agent / Telephone Operator At Aldar Hospitality, we're not just about places; we're about experiences. Each property in our diverse portfolio – from the serene beaches to the bustling cityscapes – is more than an asset; it's a destination where luxury and hospitality converge. Our commitment to excellence is the cornerstone of what we...
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Customer Service Agent
22 hours ago
Dubai - United Arab Emirates (UAE) Peter Justesen Company Full timePurpose of the RoleThe Customer Service Representative in Dubai is responsible for delivering professional and efficient handling of customer inquiries, support, and guidance for all customers in ME, Afrika and India. This role is central to ensuring that customers receive the best possible experience and service, while upholding the company's values and...
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Guest Service Agent
16 hours ago
Dubai - United Arab Emirates (UAE) Shuraa Management And Consultancy LLC Full time 4,000 - 4,500About the Client: Shuraa’s client is a luxury Airbnb business managing high-end holiday homes in the heart of Dubai. They are looking for a friendly, customer-oriented, and well-presented Guest Service Assistant to support their Guest Service Agents and ensure an exceptional experience for their guests. Objective of the Role: The Guest Service Assistant...