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customer happiness agent
1 week ago
Provide help and advice to customers about products and services.
Communicate courteously with customers by telephone, email, letter, and face to face.
Investigate and solve customers' problems whilst working closely with the Team Leader.
Responsible for keeping accurate records of discussions or correspondence with customers.
Learn about the organization's products, promotions, or services and keep up to date with changes.
Responsible for collecting money paid by clients for meal plans and updating the money collection schedule.
Coordinate with the Nutritionists for clients' appointments.
Ensure that all meal plans are created accurately whilst working closely with Nutrition Officers or the in-house Nutritionist.
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