Customer Service Agents
1 week ago
Operations
- Warmly welcoming customers and visitors.
- Understanding the company's operations and being able to assist clients by providing information about products and services.
- Responding to customer inquiries & complaints in person, via phone, via email, or via system.
- Resolving customer issues, concerns, or complaints in a timely and efficient manner or escalating complex issues to the appropriate department or supervisor as needed.
- Engaging with customers to build rapport and enhance their overall experience.
- Encouraging customer feedback and addressing any issues proactively.
- Monitoring and ensuring the security and safety of the premises, following security protocols, and addressing any security concerns.
- Coordinating & communicating with the company's business departments in a clear and concise manner to meet customer needs.
- Maintaining accurate records of customer interactions and relevant information through the Daily Log System.
- The Agents are liable to keep all company information (location, employee details, contact numbers) in complete discretion and confidentiality.
- Managing multiple tasks simultaneously, such as answering phones, attending to visitors, and handling administrative duties.
- Communicating effectively with colleagues to share information and updates whenever needed.
- The Agents Supervisor is responsible for maintaining one file with all details and updating the same.
- Responding calmly and efficiently in crisis situations and following established protocols for emergency procedures.
- Keeping the front desk area clean, organized, and presentable.
- Ensuring that promotional materials or displays are up to date.
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Customer Service Agent
3 weeks ago
Dubai, Dubai, United Arab Emirates JUMEIRAH Full timeAbout theJob:An opportunity has arisenfor a Customer Service Agent to join D-Marin. The main duties andresponsibilities of this role:To accomplish general officeprocedures such as customer e-mailing responses, necessarydocuments' preparation for signing the contracts,updating customer database, regular reportsetc.To make offers, issue invoices, creditnotes,...
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Customer Service Agent
1 week ago
Dubai, Dubai, United Arab Emirates JUMEIRAH Full timeAbout the Job:An opportunity has arisen for a Customer Service Agent to join D-Marin. The main duties and responsibilities of this role include:To accomplish general office procedures such as customer e-mailing responses, necessary documents' preparation for signing the contracts, updating customer database, regular reports, etc.To make offers, issue...
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Customer Service Agent
3 weeks ago
Dubai, Dubai, United Arab Emirates Star Services LLC Full timeCustomer ServiceAgent Salary 4.5k to 5.5k (basedon exp) Working Hours 8:30 AM to 5:30PM Weekly Off Sunday Worklocation DWC Freezone Jebel Ali Dubai ArabicSpeakers preferred Position: Customer Service AgentCompany Overview: Star Services LLC isa leading provider of highquality services in the industry. Wespecialize in providing topnotch customer service...
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Customer Service Agent
5 days ago
Dubai, Dubai, United Arab Emirates Gulf Express Logistics Full timeThe Job:As a Customer Service Agent you will be a part of a very exciting and dynamic team renowned for their service delivery and customer satisfaction. You will coordinate all import and export activities. You must be interested in increasing your knowledge of world geography and the airline industry. You will be in daily contact with customers, building...
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Customer Service Support Agent
3 days ago
Dubai, Dubai, United Arab Emirates Al Muhandes HR Consultancy Full timeWe are looking for a Customer Service Support Agent to join our team at Al Muhandes HR Consultancy. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, including assisting customers in-store and over the phone, and resolving any issues that may arise.ResponsibilitiesAssist customers in finding and...
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Customer Service Agent
7 days ago
Dubai, Dubai, United Arab Emirates Azura Global Call Centres Services LLC Full timeThe Customer Service Agent plays a crucial role in ensuring customer satisfaction and loyalty by providing exceptional service and support. This position requires a proactive individual who can handle inquiries, resolve issues, and maintain a positive relationship with customers. The ideal candidate will possess strong communication skills and a passion for...
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Customer Service Agent
1 week ago
Dubai, Dubai, United Arab Emirates Azura Global Call Centres Services LLC Full timeThe Customer Service Agent plays a crucial role in ensuring customer satisfaction and loyalty by providing exceptional service and support. This position requires a proactive individual who can handle inquiries, resolve issues, and maintain a positive relationship with customers. The ideal candidate will possess strong communication skills and a passion for...
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Customer Service Agent
2 days ago
Dubai, Dubai, United Arab Emirates Chemist Warehouse UAE Full timeJob SummaryWe are looking for a proactive and customer-focused Customer Service Agent to join our eCommerce team.The ideal candidate will serve as the primary point of contact for customers, providing exceptional support to resolve inquiries, manage orders, and ensure a seamless shopping experience.You will play a vital role in building customer loyalty and...
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Customer Service Agent
6 days ago
Dubai, Dubai, United Arab Emirates Chemist Warehouse UAE Full timeJob SummaryWe are looking for a proactive and customer-focused Customer Service Agent to join our eCommerce team.The ideal candidate will serve as the primary point of contact for customers, providing exceptional support to resolve inquiries, manage orders, and ensure a seamless shopping experience.You will play a vital role in building customer loyalty and...
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Customer Service Agent
3 days ago
Dubai, Dubai, United Arab Emirates Chemist Warehouse UAE Full timeJob Summary We are looking for a proactive and customer-focused Customer Service Agent to join our eCommerce team.The ideal candidate will serve as the primary point of contact for customers, providing exceptional support to resolve inquiries, manage orders, and ensure a seamless shopping experience.You will play a vital role in building customer loyalty and...
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Customer Service Agent
10 hours ago
Dubai, Dubai, United Arab Emirates Chemist Warehouse UAE Full timeJob Summary We are looking for a proactive and customer-focused Customer Service Agent to join our eCommerce team.The ideal candidate will serve as the primary point of contact for customers, providing exceptional support to resolve inquiries, manage orders, and ensure a seamless shopping experience.You will play a vital role in building customer loyalty and...
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Real Estate Agent
4 days ago
Dubai, Dubai, United Arab Emirates S K R Leasing Property Brokerage Agents LLC Full timeJob Title: Property BrokerResponsibilities:1. Assist clients with buying, selling, and renting properties.2. Generate leads to grow the customer base.3. Counsel clients on the secondary market.Desired Candidate Profile:1. Strong sales and negotiation skills to close deals.2. Great honesty and integrity skills.Compensation: This is a commission-based job with...
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Tele Customer Services Agent
7 days ago
Dubai, Dubai, United Arab Emirates Blue Iris Full timeRole: Tele Customer Services Agent - Walk In InterviewLocation: Kings Tower-International City Phase(2) - DubaiMap: View MapTiming: 11 AM to 4 PM, Monday to Saturday, Jan 15, 2025Role Overview:The successful candidates will be responsible for reaching out to potential customers, presenting our services, and closing sales. This role is essential for driving...
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Customer Service Roles
4 weeks ago
Dubai, Dubai, United Arab Emirates Emirates Full timeJob Purpose Customer Service Roles The Emirates Group is a highly profitable business comprising Emirates Airline, the largest international airline in the world, and dnata, one of the world's biggest air services providers. With our headquarters located in the cosmopolitan emirate of Dubai, working with us puts you at the forefront of technological advances...
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Customer Service Roles
7 days ago
Dubai, Dubai, United Arab Emirates Emirates Full timeJob PurposeCustomer Service RolesThe Emirates Group is a highly profitable business comprising Emirates Airline, the largest international airline in the world, and dnata, one of the world's biggest air services providers. With our headquarters located in the cosmopolitan emirate of Dubai, working with us puts you at the forefront of technological advances...
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Real Estate Agent
2 weeks ago
Dubai, Dubai, United Arab Emirates S K R Leasing Property Brokerage Agents LLC Full timeJob Title: Property BrokerResponsibilities:Assist clients with buying, selling, and renting properties.Generate leads to grow the customer base.Counsel clients on the secondary market.Desired Candidate Profile:Strong sales and negotiation skills to close deals.Great honesty and integrity skills.Compensation: This is a commission-based job with no salary,...
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Tele Customer Services Agent
7 days ago
Dubai, Dubai, United Arab Emirates Blue Iris Full timeRole: Tele Customer Services Agent - Walk In Interview Location: Kings Tower-International City Phase(2) - DubaiMap: View Map Timing: 11 AM to 4 PM, Monday to Saturday, Jan 15, 2025 Role Overview: The successful candidates will be responsible for reaching out to potential customers, presenting our services, and closing sales. This role is...
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Tele Customer Services Agent
3 weeks ago
Dubai, Dubai, United Arab Emirates Blue Iris Full timeRole: Tele Customer Services Agent - Walk In Interview Location: Kings Tower-International City Phase(2) - DubaiMap: View Map Timing: 11 AM to 4 PM, Monday to Saturday, Jan 15, 2025 Role Overview: The successful candidates will be responsible for reaching out to potential customers, presenting our services, and closing sales. This role is essential for...
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Customer Service Representative
2 days ago
Dubai, Dubai, United Arab Emirates Minor International Full timeJob SummaryWe are seeking a highly skilled and enthusiastic Guest Service Agent to join our team at Anantara. The successful candidate will be responsible for providing exceptional customer service, handling guest inquiries, and ensuring seamless check-in and check-out experiences.
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Customer Service Representative
4 days ago
Dubai, Dubai, United Arab Emirates National Food Products Company | NFPC Group Full timeWith an incredible portfolio of food & beverage products, NFPC currently has an exciting opportunity for a talented Customer Service Agent to join our team.JOB PURPOSEThe purpose of this role is to professionally interact with customers and fulfil their enquiries directly or communicate the customers' needs to the appropriate resource within the company in a...