Current jobs related to Customer Relationship Officer - Abu Dhabi, Abu Dhabi - Emirates Islamic
-
Customer Relationship Officer
7 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Emirates Islamic Full timeJob OverviewWe are seeking a highly skilled Customer Relationship Officer to join our team at Emirates Islamic. This role is responsible for ensuring seamless customer service and satisfaction.
-
Customer Relationship Officer
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Prime Placement Vision Full timeThe Customer Relationship Officer (CRO) is responsible for managing and nurturing relationships with existing and potential customers to ensure satisfaction, loyalty, and business growth. The role involves addressing customer inquiries, resolving complaints, and identifying opportunities to enhance customer engagement and satisfaction.Key...
-
Customer Relationship Officer
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Prime Placement Vision Full timeThe Customer Relationship Officer (CRO) is responsible for managing and nurturing relationships with existing and potential customers to ensure satisfaction, loyalty, and business growth. The role involves addressing customer inquiries, resolving complaints, and identifying opportunities to enhance customer engagement and satisfaction. Key Responsibilities: ...
-
Customer Relationship Officer
1 day ago
Abu Dhabi, Abu Dhabi, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full timeRole: Customer Relationship Officer - FloaterLocation: Abu Dhabi Central RegionRole Purpose:Managing products and service function to ensure the delivery of quality service to customers, while projecting the warm image of ADIB, maintenance of operational controls and continuous improvement in financial services and operational service efficiency.Key...
-
Customer Relationship Officer
1 day ago
Abu Dhabi, Abu Dhabi, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full timeCustomer Relationship Officer - Floater Company: ADIB - Abu Dhabi Islamic BankLocation: Abu Dhabi, United Arab Emirates Role Purpose: Managing products and service function to ensure the delivery of quality service to customers, while projecting the warm image of ADIB, maintenance of operational controls and continuous improvement in financial...
-
Abu Dhabi, Abu Dhabi, United Arab Emirates STAR SERVICES LLC. Full timeRelationship Officer / Sr Relationship Officer - Retail Islamic BankJob DescriptionTo perform all sales related activities for existing and potential customers to achieve the assigned financial targets. This also includes cross-selling of all Islamic retail banking products and services, handling customer enquiries, and delivering excellent service through...
-
Relationship Officer
6 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full timeRelationship Officer - Real Estate FinanceADIB - Abu Dhabi Islamic BankAbu Dhabi, United Arab EmiratesJob DescriptionRole: Relationship Officer - Real Estate FinanceLocation: Abu DhabiRole Purpose:Managing and controlling the work process on the allocated portfolio in order to provide full support for the utmost satisfaction of customer & bank,...
-
Relationship Officer
2 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full timeRelationship Officer - Real Estate Finance ADIB - Abu Dhabi Islamic Bank Abu Dhabi, United Arab Emirates Job Description Role: Relationship Officer - Real Estate Finance Location: Abu Dhabi Role Purpose: Managing and controlling the work process on the allocated portfolio in order to provide full support for the utmost satisfaction of customer...
-
RELATIONSHIP Sr RELATIONSHIP OFFICER
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates STAR SERVICES LLC. Full timeRELATIONSHIP Sr RELATIONSHIP OFFICER - RETAIL BANKING Roles & Responsibilities: Ensure full awareness of all products provided and is constantly updated on all changes and amendments on product features, procedures, and processes. Promote bank Islamic products by providing consistent, accurate, and transparent information to all customers. Achieve sales...
-
Customer Relationship Coordinator
3 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Al Nahiya Group Full timeJob SummaryAl Nahiya Group is seeking a skilled CUSTOMER RELATIONSHIP COORDINATOR to assist in the development of Company's Customer Services & Call Center policy and procedures. The ideal candidate will have strong interpersonal skills and the ability to communicate at a senior level.Key responsibilities include:Identify customer needs to achieve...
-
Senior Relationship Officer
2 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates bankfab Full timeOur RequirementsWe are seeking a highly skilled and experienced professional to join our team as a Senior Relationship Officer.The ideal candidate will have a strong background in customer service and experience in managing and motivating teams.You will be responsible for leading the Customer Care Unit (CCU) team to deliver exceptional customer service and...
-
Business Relationship Officer
10 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Al Maryah Community Bank Full timeJob DescriptionRole PurposeThe Business Relationship Officer (Micro-SME) will be responsible for acquiring, managing, and nurturing relationships with micro and small to medium enterprises. The role involves promoting and selling a range of banking products tailored to the needs of Micro-SMEs, ensuring customer satisfaction, and achieving business growth...
-
Customer Experience Officer
7 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Khidmah Full timeAbout the Role:Khidmah is seeking a highly motivated and customer-focused Customer Experience Officer to join our team. In this role, you will be responsible for managing customer relationships and ensuring smooth communication with clients.Key Responsibilities:Building and maintaining strong relationships with clients.Providing exceptional customer service...
-
Customer Relationship Specialist
21 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Abu Dhabi Global Market ADGM Full timeJob Overview">">The Abu Dhabi Global Market ADGM seeks a skilled Relationship Development Manager to support customers in achieving their desired level of satisfaction.About the Role">">You will act as a liaison between clients and the ADGM ecosystem, ensuring clear and timely communication.Key Responsibilities">">Supporting customer needs through insights...
-
Customer Relationship Expert
3 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Provis Estate Management Full timeAbout the RoleThe Customer Relationship Expert will utilize technology and quality personal interactions to guarantee the customer experience reflects the value of their investment in the projects and their standing as an important client.This role involves working closely with various teams to ensure seamless Home Orientation and Key Handover processes,...
-
Customer Relationship Executive
6 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Al Reem Group Full timeJob Description:The Customer Relationship Executive will be responsible for building and maintaining strong relationships with clients throughout the project lifecycle. This role involves acting as the primary point of contact, ensuring client satisfaction, and resolving any escalations that may arise.Responsibilities:Develop and maintain strong...
-
Customer Relationship Officer
21 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full timeJob Description:We are seeking a highly skilled Customer Relationship Officer to join our team at ADIB - Abu Dhabi Islamic Bank.Role Purpose:To manage products and services to ensure the delivery of quality service to customers, while projecting the warm image of ADIB, maintaining operational controls and continuous improvement in financial services and...
-
RELATIONSHIP Sr RELATIONSHIP OFFICER
7 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates STAR SERVICES LLC. Full timeRoles & Responsibilities• Ensure full awareness of all products provided and is constantly updated on all changes and amendments on product features, procedures and processes.• Promote bank Islamic products by providing consistent, accurate and transparent information to all customers.• Achieve sales targets igned and contribute to the overall...
-
Customer Relationship Specialist
3 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Emirates Islamic Full timeJob Description:The primary responsibilities involve developing customer relationships to achieve assigned sales and service objectives/standards.To provide an acceptable level of service to personal banking customers, exploring cross-sell opportunities during customer interactions to increase personal banking revenues.Identify customer needs and proactively...
-
Abu Dhabi, Abu Dhabi, United Arab Emirates Al-Mazaya Property Management Full timeAl-Mazaya Property Management Customer Relationship ManagerThis is a full-time on-site role for a Customer Relationship Management professional located in Abu Dhabi. The CRM Manager will be responsible for managing customer relationships, analyzing market segmentation data, overseeing sales strategies, and leading project management initiatives.Key...
Customer Relationship Officer
2 weeks ago
To comply with country regulations, we are looking for UAE talent to fill this role.
Job Responsibility:- Ensure closure of all service requests for the tagged customers within the defined TAT.
- Provide end-to-end customer service to PRB customers as per bank TATs.
- Coordinate with relevant departments for processing within TATs and handle product & service-related queries.
- Handle all requests as per the new branch model rolled out.
- Ensure customers visiting the Priority Centers are serviced on priority with their requests/complaints.
- Address customer complaints and provide First Contact Resolution wherever possible.
- Ensure end-to-end follow-up till the customer complaint is resolved and escalate when necessary.
- Follow up with customers post-complaint resolution ensuring customer experience.
- Inform customers of delays, if any, for their complaints raised with the bank.
- Assist the RM to whom he/she is tagged by taking ownership of all servicing (queries, requests, complaints, application processing, etc.) related requirements of the customers under the RM's portfolio, along with supporting processing customer applications/system requests, etc.
- Continuous follow-up with RMs and internal teams for documentation and other requirements to close customer concerns.
- Adhere to applicable policies & procedures to safeguard the bank's interests.
- Report discrepancies to management.
- Ensure cross-sell to each PRB customer.
- Ensure no PRB customers have less than 5 products with the bank.
- High School/Diploma Degree in a relevant field.
- Relevant experience in a related/similar job (over 2-10 years).
- UAE National with Family Book.
- Competitive salary package.
- Strong emphasis on work-life balance and wellbeing across the bank.
- World-class Learning & Development platform and career development.
- Generous annual leave entitlement and private healthcare.
- Preferential banking facilities for employees.
