Solution Engineer

4 days ago

Dubai, Dubai, United Arab Emirates Opswat Full time
Protecting the World's Critical Infrastructure

OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years, our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world's critical infrastructure and securing our way of life.

The Position

OPSWAT is looking for a seasoned Solution Engineer to help build our business in the Middle East. Your primary role is to expand the footprint of OPSWAT's customer base by driving new business development activities and recruiting and managing a value-added channel ecosystem. The Solution Engineer will facilitate the resolution of partner/customer issues, manage the engagements between the partners and/or customers and internal groups such as Product Management and Engineering, ensure that prospective customers and partners understand how OPSWAT solutions can meet their security requirements, and help improve the customer experience both pre-and post-sale.

The ideal candidate will be able to develop new business in a previously touched market and conduct technical presentations for complex cybersecurity solutions. You will have sales support from the sales and sales engineering team based in the Middle East.

What You Will Be Doing

  • Presenting OPSWAT Solutions to technical and non-technical customers, ranging from technical teams to CXO level.
  • Working closely with the sales team to secure deals and grow OPSWAT's regional business.
  • Using a hunter's mentality, build a business plan to identify new customers and opportunities.
  • Develop and execute sales strategies and tactics to sell OPSWAT products, solutions, and services to exceed your sales quotas.
  • Communicate value propositions to partners and customers that address needs and requirements.
  • Facilitate collaboration and communication of ideas between the Product Management Team, Sales execs, and the customers.
  • Attending and speaking at marketing and networking events with the regional team.
  • Maintain extensive account and technical evaluation opportunity details in Salesforce CRM, including support cases, customer feedback, feature requests, etc.

What We Need from You

  • 5+ years of sales engineering experience or experience in a technical sales role with at least 1 year of security and/or enterprise software sales (extra points for experience selling cybersecurity solutions for larger companies).
  • Proficiency in English and Arabic.
  • Ability to sell complex technical solutions to enterprise customers and consistently meet revenue objectives.
  • Proven experience in IT/Cyber/Cloud technical sales – Cybersecurity experience is preferred.
  • Excellent time management skills - must be able to work with high levels of autonomy and self-direction.
  • Self-motivated with a winning attitude, highly competitive, ramps quickly, incredibly adaptive, and has a high sense of ownership. Great communication skills and a team-player mentality.

OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.

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