Current jobs related to Front Office Supervisor- - Abu Dhabi, Abu Dhabi - Dusit Thani Dubai
-
Front Office Supervisor
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Al Khoory Hotels Full timeSupervise front desk staff and ensure smooth check-in and check-out procedures.Handle guest inquiries, complaints, and special requests efficiently.Train and support team members to uphold service standards.Coordinate with housekeeping and other departments for guest needs.Requirements2-4 years of experience in front office or guest services roles.Strong...
-
Front Office Supervisor
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Nehal Hotel Full timeKey ResponsibilitiesSupervise and train front office staff to ensure high standards of customer service.Manage guest check-ins and check-outs efficiently, handling reservations and special requests.Address guest complaints, concerns, and inquiries in a professional and timely manner.Ensure that all front desk operations adhere to hotel policies and...
-
Front Office Supervisor
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Nehal Hotel Full timeKey Responsibilities- Supervise and train front office staff to ensure high standards of customer service.- Manage guest check-ins and check-outs efficiently, handling reservations and special requests.- Address guest complaints, concerns, and inquiries in a professional and timely manner.- Ensure that all front desk operations adhere to hotel policies and...
-
Front Office Supervisor
15 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates beBee Careers Full timeAbout the RoleThe Front Office Supervisor is a critical position in our hotel operations. You will oversee the day-to-day activities of the front desk team, manage room assignments, and coordinate with other departments to ensure seamless service delivery.Main ResponsibilitiesManage and supervise all tasks of front office staff to ensure guests receive...
-
Front Office Supervisor
9 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates beBee Careers Full timeJob Description:">We are looking for a dynamic Front Office Senior Supervisor to join our team.The Front Office is an integral part of the hotel as it is the guests' first interaction with the Shangri-La experience.Responsibilities:Performs and supervises guest arrival, guest departure, cashiering tasks in accordance with hotel standards; fulfills special...
-
Hotel Front Office Supervisor
7 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates beBee Careers Full timeJob TitleThe Hotel Front Office Supervisor is responsible for supervising the front office staff and ensuring the efficient operation of the front desk area.Key ResponsibilitiesSupervise front office staff, ensuring they are meeting performance expectationsManage the front desk area, including processing transactions and maintaining accurate recordsHandle...
-
Front Office Supervisor
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Royal Herbs Full timeJob Description Roles & Responsibilities Front Office Supervisor Qualifications Need experience Immediate joining Location: Abu Dhabi Experience: 3 to 10 years Qualification Level: Diploma; Graduate Desired Candidate Profile: Any Nationality, Bachelor of Hotel Management (Hotel Management) Industry Type Hospitality #J-18808-Ljbffr
-
Night Shift Front Office Supervisor
1 day ago
Abu Dhabi, Abu Dhabi, United Arab Emirates beBee Careers Full timeJob Summary">We are seeking a dedicated and experienced Night Shift Front Office Supervisor to join our team. As a Night Shift Front Office Supervisor, you will be responsible for supervising the front office operations during the overnight shift, ensuring smooth late check-ins and early check-outs, handling guest inquiries and concerns, supporting the Night...
-
Front Office Supervisor-
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Hotels and Resorts Full timeBachelor of Hotel Management (Hotel Management)Nationality: Any NationalityVacancy: 1 VacancyJob DescriptionPRIMARY RESPONSIBILITIES:1. Ensure the staff's knowledge of Hotel features/service, hours of operation, room rates, special packages & promotions.2. Ensure the smooth handling of both FIT guests and group check-outs according to standard &...
-
Front Office Supervisor-
16 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Hotels and Resorts Full timeBachelor of Hotel Management (Hotel Management)Nationality: Any NationalityVacancy: 1 VacancyJob DescriptionPRIMARY RESPONSIBILITIES:Ensure the staff's knowledge of Hotel features/service, hours of operation, room rates, special packages & promotions.Ensure the smooth handling of both FIT guests and group check-outs according to standard &...
Front Office Supervisor-
3 weeks ago
PRIMARY RESPONSIBILITIES:
- Ensure the staff's knowledge of Hotel features/service, hours of operation, room rates, special packages & promotions.
- Ensure the smooth handling both FIT guests and group check-outs according to standard & procedures.
- Maintain the staff punctually and document the attendance record.
- Maintain all equipment in Front Desk and ensure all supplies are adequate for the operational.
- Complete requisitions to replenish shortage of additional items needed to anticipate the high volume of business.
- Prepare 2 weekly schedules in accordance with the level of business.
- Ensure that staff report to work on time and as scheduled. Record any call or absent employees.
- Routinely inspect grooming and attire of staff and rectify any deficiencies to the standard of the Dusit International.
- Maintain healthy working environment and good relationship within department.
- Pre-assign the room in the computer and follow through on designated requirements.
- Ensure preparation for all expected guest arrival are accomplished, the packages & registration cards.
- Handle guest complaints according to the instant pacification procedures, ensuring guest satisfaction.
- Monitoring the room status, report to Housekeeping of unclean rooms and out of service rooms.
- Check all discrepant rooms and resolve.
- Review status of unfinished assignment and follow up action with oncoming supervisor.
- Monitor cashiering procedures:
- Process adjustments, paid outs, corrections, miscellaneous charges.
- Foreign currency exchange
- Post charges, split charges, transfer charges
- Settle guest account
- Close cashier
- Balance cashier summary
- Complete the remittance envelope
- Ensure the telephone is answered within 3 nights with a proper telephones antiquate.
- Maintain a high standard of personnel appearance & hygiene at all times.
- Monitoring the process of Express check-in/check-out, ensuring the correct procedures are carried out.
- Handle requests for late check-outs according to established hotel procedures.
- Ensure Group Check-in/outs are handled properly according to established hotel procedures.
- Ensure that traces are resolves and documented.
- Monitoring of house bank in Front Office and ensure that all banks are intact.
- Monitoring safely deposit box procedures inventor the keys and check the record.
- Continuous learning through own IDP.
- Any other duties as may be assigned by the superior.
- Represents Dusit's brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.
- Communicate and fully embracing the Company's culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – "Proud to belong and to contribute"
- Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.
- Minimum education of Bachelor degree in Hotel Management or relevant degree.
- Minimum of 2 years in Front Office or Guest Service experience in a similar capacity.
- Familiar with yield management and cost controls.
- Have good English communication skills both in written and spoken.
- Pleasant personality with good communication and interpersonal skills.
