Operational Excellence Manager

1 day ago


Dubai, Dubai, United Arab Emirates QIMA Full time

Reporting directly to theGroups COO you will be responsible to ensure asmooth run of our daily Operations in the Food Division. Your mainresponsibilities will beto:

  • Developing implementing andrefining Standard Operating Procedures based on stakeholderfeedback and claim analysis continuously seeking opportunities toenhance efficiency and effectiveness.
  • Designingand monitoring Key Performance Indicators (KPIs) to drive projectsuccess and ensure timely reliable audit results utilizing data toidentify trends areas for improvement and strategies forsuccess.
  • Overseeing transversal projects bypartnering with internal teams such as sales marketing and ITfostering a collaborative environment to achieve organizationalgoals and enhance audit servicedelivery.
  • Maintaining continuous communicationwith key clients to deliver topquality service and provide regularinternal feedback on client satisfaction and areas forimprovement.
  • Supervising and tracking theprogress of various projects managed by the backoffice teams withinthe Food Department ensuring projects are advancing according toplan and meet established goals.
  • Stayingupdated on industry requirements and trends and promoting knowledgetransfer to team members to foster ongoing improvement in auditprocesses.

Qualifications:

To succeed in this roleyou have:

  • A Masters degree inEngineering or any related background from an accreditedUniversity.
  • Minimum 6 years of professionalexperience in lean management andoperationalexcellence . 
  • A goodunderstanding about the Supply Chain industry Quality norms and CSRtopics.
  • Excellent spoken English skills; nyadditional language (French Portuguese) would be aplus.
  • Very good communication and peoplesskills ability to engage with all internal and externalstakeholders.
  • Ability to work effectively in afastpaced global environment with competingpriorities.
  • Previous exposure to using AI atwork or a strong personal acquaintance with AIproducts.

RemoteWork :

No

EmploymentType :

Fulltime

Key Skills
ComputerScience,Operational Risk Management,Risk Management,SixSigma,Continuous Improvement,Lean,ProcessImprovement,Pricing,Customer Support,Alteryx,Kaizen,ProjectManagement Lifecycle
Experience: years
Vacancy: 1

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