Contact Center Manager

Roles and responsibilitiesWe are seeking a luxury ContactCentre Manager to oversee our client's loyalty program callcenter operations. The ideal candidate will be responsible forleading a team of contact centre agents delivering personlizedservices to loyalty program members. This role requires strongleadership skills in a fast-paced environment and...

Roles and responsibilities We are seeking a luxury ContactCentre Manager to oversee our client's loyalty program callcenter operations. The ideal candidate will be responsible forleading a team of contact centre agents delivering personlizedservices to loyalty program members. This role requires strongleadership skills in a fast-paced environment and...

About the Job: We are looking for an experienced IT Systems Coordinator to manage and maintain our Genesys Contact Center solutions. The ideal candidate will have a strong understanding of system integrations, APIs, and enterprise applications, as well as proficiency in Microsoft Power Platform (Power Apps, Power Automate, Power BI, Power Virtual Agents)....

Job Description:The Contact Center Team Lead drives sales growth and profitability by managing daily operations, coaching, and developing team members. This individual will ensure customer satisfaction by resolving issues promptly and maintaining open communication with the team.Key Responsibilities:Stay aware of business demands and actively participate in...

Summary: Theremote Call Center Representative works in a high volume fast-pacedenvironment handling inbound and outbound calls (no cold calling)for customers seeking a commercial insurance quote for their smallbusiness.The ideal candidate has a minimum oftwo (2) years of customer support experience working in a remotecall center environment and is...

Summary:Theremote Call Center Representative works in a high volume fast-pacedenvironment handling inbound and outbound calls (no cold calling)for customers seeking a commercial insurance quote for their smallbusiness.The ideal candidate has a minimum oftwo (2) years of customer support experience working in a remotecall center environment and is comfortable...

JOB TITLE:Contact Centre TrainerLOCATION:DUBAISALARY:13,000AEDResponsibilities:Develop, deliver, and assess training programs for contact center agents, focusing on communication skills, Tax knowledge and customer service techniques.Conduct onboarding and ongoing training sessions for new hires and existing employees, ensuring they meet performance...

The Center Operations Executive is responsible for the daily running and management of the center through the effective use of resources and for setting and meeting Contact Center targets as well as planning areas of improvement or development. Ensure that calls and emails are answered by staff within agreed time scales and in an appropriate manner.JOB...

About UsSellAnyCar.com is a trusted online car selling platform that provides a secure, convenient, and fast way to sell your car throughout the Arab world.We pride ourselves on our innovative approach, which includes a free car valuation service, professional car inspection, and fast car buying service.Job SummaryThe Customer Service Officer will play a...

Are you a highly organized and friendly individual looking for a new challenge?Al Karama Ayurvedic Center has an exciting opportunity for a Front Office Receptionist to join our team.As a key member of our front office team, you will be responsible for greeting patients, responding to phone calls, and managing administrative tasks.We require someone with...

Position Title: Head of Call Center JPC: 3188 Location: Abu Dhabi Language: Excellent in English, Arabic (Exclusive for UAE National) Background Industry: Banking Industry Job Description Cost Management and optimization: Develop and execute strategies to optimize operational costs within the contact center, including Staffing, technology, and other...

Oversee daily operations of thecall center, ensuring efficiency and compliance with companypolicies.Lead and manage a team of call centeragents, providing training, coaching, and performancefeedback.Develop and implement strategies toimprove productivity, performance, and customer satisfactionrates.Monitor and evaluate agent performance,providing feedback...

Oversee daily operations of the call center, ensuring efficiency and compliance with company policies. Lead and manage a team of call center agents, providing training, coaching, and performance feedback. Develop and implement strategies to improve productivity, performance, and customer satisfaction rates. Monitor and evaluate agent performance, providing...

Job Title: Business Center Supervisor Role Objective: The Business Center Supervisor is responsible for overseeing the daily operations of the Business center and Coworking space with Incubators ensuring that all activities are conducted smoothly and efficiently. The role includes supervising a team of staff managing client relations ensuring the...

About the JobWe are seeking a highly skilled Search Engine Optimization Manager to join our team at Logix Contact Pvt Ltd.The ideal candidate will have extensive experience in managing SEO campaigns and driving more traffic to our website.Responsibilities:Develop and implement effective SEO strategies.Conduct keyword research and analyze competitors'...

Job Title: Business CenterSupervisor RoleObjective: The Business CenterSupervisor is responsible for overseeing the daily operations ofthe Business center and Coworking space with Incubators ensuringthat all activities are conducted smoothly and efficiently. Therole includes supervising a team of staff managing client relationsensuring the proper...

As a Data Center Operations Manager at ENGIE Group in the Middle East and Africa region, you will be responsible for overseeing the day-to-day operations of our data centers.You will lead a team of skilled technicians and engineers who are responsible for maintaining the integrity of our data centers' electrical, mechanical, and plumbing systems. Your...

Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you'll have the opportunity to shape the future of mobility. Join us and be part of something extraordinaryCustomer Competence Center ManagerCountry/Region: AELocation: Dubai, Dubai, AE, AE-61231Req ID 76069 | Dubai, United Arab Emirates, ZF Services...

Manage large amounts of inbound and outbound calls in a timely manner. Follow communication "scripts" when handling different topics. Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives. Seize opportunities to upsell products when they arise. Build sustainable relationships and engage customers by...

Lead strategic communication initiatives, engaging and connecting with our community. Drive impactful campaigns, manage social. The Community Operations Manager would be expected to shape the future of a contact centre operation, being committed to delivering a great customer contact experience through a variety of customer contact channels which might be;...