Contact Center Manager

Roles and responsibilities We are seeking a luxury Contact Centre Manager to oversee our client's loyalty program call center operations. The ideal candidate will be responsible for leading a team of contact centre agents delivering personalized services to loyalty program members. This role requires strong leadership skills in a fast-paced environment and...

Roles and responsibilitiesWe are seeking a luxury ContactCentre Manager to oversee our client's loyalty program callcenter operations. The ideal candidate will be responsible forleading a team of contact centre agents delivering personlizedservices to loyalty program members. This role requires strongleadership skills in a fast-paced environment and...

Roles and responsibilities We are seeking a luxury ContactCentre Manager to oversee our client's loyalty program callcenter operations. The ideal candidate will be responsible forleading a team of contact centre agents delivering personlizedservices to loyalty program members. This role requires strongleadership skills in a fast-paced environment and...

Job OverviewWe are seeking a highly skilled Senior Contact Center Manager to lead our team in Dubai.Key Responsibilities:Team Management: Oversees the daily operations of the contact center, ensuring effective management and control of all aspects of the business.Leadership: Provides leadership and direction to team members, fostering a culture of excellence...

Contact Center RoleWe are seeking a highly skilled and customer-focused Contact Center Professional to join our team at Atlantis Dubai. As a key member of our Contact Center, you will be responsible for delivering exceptional guest experiences through timely and effective communication.The successful candidate will possess excellent verbal and written...

About UsMedbiomate is a leading healthcare provider that offers a range of services, including pharmacy practice and contact center support. We are committed to providing exceptional customer service and support to our clients.Why Join Us?Opportunity to work in a fast-paced, innovative healthcare environmentCollaborative environment to grow your skills and...

RequirementsExperience in configuring and managing Genesys Contact Center solutions.Minimum 3 years experience in administering the IT side of Genesys Contact Center.Bachelor's degree in Computer Engineering, Computer Science, Information Technology, or a related field.Good foundations in programming and business analytics.Proficiency in Microsoft Power...

Al-Futtaim Engineering & Technologies offers comprehensive engineering and systems integration solutions. Our expertise spans multiple domains, including air conditioning, scaffolding, access solutions, elevators, and escalators. We provide facilities management, building products, MEP, energy management, technology infrastructure, and digital transformation...

Quality Senior Specialist – Customer Service Contact CenterQuality Senior Specialist – Customer Service Medical Call Center (MNGHS)As a member of Munich Re, the MedNet Group is a leading Third-Party Administrator across the MEA region. We are currently seeking to hire a Quality Senior Specialist – Customer Service Contact Center. He/She will be...

About the PositionWe are seeking a Contact Center Team Leader to lead our team of customer service representatives. In this role, you will be responsible for ensuring high levels of customer satisfaction and efficient service delivery.Main ResponsibilitiesDevelop and implement effective strategies to improve customer service.Lead and motivate a team of...

Minimum RequirementsFresh graduates with a Bachelor's degree in Pharmacy.6-12 months of experience in pharmacy practice in your home country.In the process of acquiring your Pharmacy License in UAE.Strong telephone and email communication skills with a professional demeanor.Flexible individuals willing to work on a shifting schedule.Operational Hours: 8:00...

Direct message the job poster from Dubai Holding Dubai Holding's real estate business has developed strategic destinations and communities that offer unique and attractive lifestyle opportunities to meet the evolving needs of Dubai's residents and visitors alike. As a master developer, we invest in sustainable infrastructure, accessibility, community...

Project Manager Implementation of Genesys Contact Center Solutions This is a 12-month contract position. Project Manager implementation of Genesys Contact Center/Call Centre software is required. My client is a global name organisation, which is an international market leader. This is an exceptional opportunity to work with an extraordinary and hugely...

Job Summary:We are seeking a skilled Receptionist to join our team at Orthocure Medical Center. As the first point of contact, you will play a crucial role in setting the tone for our medical center.Provide exceptional customer service to our patients and guestsManage the reception area, ensuring it remains tidy and presentablePerform various administrative...

JOB TITLE:Contact Centre TrainerLOCATION:DUBAISALARY:13,000AEDResponsibilities:Develop, deliver, and assess training programs for contact center agents, focusing on communication skills, Tax knowledge and customer service techniques.Conduct onboarding and ongoing training sessions for new hires and existing employees, ensuring they meet performance...

Marketing Specialist should be a competent professional able to grasp consumer behavior trends and generate creative ideas. You should also be well-versed in specialized marketing concepts, principles, and tactics. Marketing Specialist responsibilities include: Conducting market research to find answers about consumer requirements, habits, and trends ...

Eager to make a difference in the lives of our clients? Join us at Everythinginclick as a Client Support Specialist and become an integral part of our customer-centric team.About the RoleAs a Client Support Specialist, you will serve as the primary point of contact for our clients, providing personalized support and guidance.Develop and maintain strong...

At Dubai Careers, we are seeking a highly skilled Call Center Operations Manager to join our team. As a key member of our operations team, you will be responsible for maintaining effective communication channels between the contact center and other departments to ensure seamless collaboration.ResponsibilitiesCoordinate the day-to-day operations of the call...

Job SummaryWe are seeking an experienced Call Center Operations Manager to join our team. As a key member of our customer service department, you will be responsible for ensuring seamless communication between the contact center and other departments.Main ResponsibilitiesMaintain effective collaboration channels with other departments to ensure efficient...

The Center Operations Executive is responsible for the daily running and management of the center through the effective use of resources and for setting and meeting Contact Center targets as well as planning areas of improvement or development. Ensure that calls and emails are answered by staff within agreed time scales and in an appropriate manner. JOB...