Program Manager

The Program Management Office (PMO) is responsible for providing end‑to‑end program governance, oversight, and reporting across a complex, multi‑stakeholder program operating within a regulated financial market infrastructure environment. The role ensures strategic alignment, coordination, tracking, and reporting of all program and project activities across: Internal functions (Product Development, Technology, Operations, Risk, Compliance, Regulation, Executive Management) Primary technology vendors Third‑party outsourced service providers External market participants and stakeholders The position plays a critical role in ensuring delivery against strategic objectives, timelines, dependencies, and regulatory expectations. Key Responsibilities Provide strategic oversight of multiple related projects and workstreams, ensuring alignment with overall business objectives and program strategy Integrate projects across the program, managing cross‑functional and cross‑business dependencies Maintain a consolidated, enterprise‑level view of program status, risks, and interdependencies Establish, maintain, and actively manage RAID (Risks, Assumptions, Issues, Dependencies) logs Work closely with stakeholders to identify mitigation actions, improvement initiatives, and opportunities In collaboration with relevant corporate functions, contribute to and enhance the enterprise risk register Define, monitor, and continuously improve program and project KPIs, metrics, and success criteria Prepare high‑quality senior management and steering committee presentations, clearly highlighting progress, dependencies, risks, and decisions required Act as a central coordination point between internal teams, technology vendors, and outsourced service providers Support effective communication and alignment across all stakeholders Ensure governance standards, reporting structures, and delivery expectations are consistently applied Qualifications & Experience Education & Certifications Bachelor’s degree in Business, Finance, Technology, Engineering, or a related discipline Relevant Program Management certification preferred (e.g., PgMP or equivalent) Professional Experience 7+ years of experience in post‑trade banking, capital markets, or financial market infrastructure environments Strong strategic planning and execution capabilities Proven track record of participating in and/or leading large‑scale program management initiatives Experience operating within regulated financial services environments Solid understanding of financial market structures, trends, and practices Ability to engage effectively with senior internal and external stakeholders Excellent communication, influencing, and stakeholder management skills Strong senior‑level presentation and reporting skills Fluency in English (written and spoken) Knowledge of Securities Settlement Systems and Securities Depository services Self‑Management Responsibilities Define annual performance objectives in alignment with line management and ensure delivery against agreed goals Identify personal training and development needs and proactively pursue continuous learning Maintain a high level of professional proficiency across required competencies Stay up to date with industry developments, emerging technologies, and best practices Drives High Performance: Sets challenging goals and delivers efficiently while aligning with organizational objectives Stakeholder Management: Builds strong professional relationships critical to individual and organizational success Innovation & Change Leadership: Embraces change, demonstrates agility, and continuously seeks improvement Capability Building: Invests in personal and team development to strengthen critical skills and knowledge Driving Business Value: Assesses impact, identifies risks, and implements mitigation strategies Practical experience with Agile methodologies Certifications such as PMP, PRINCE2, CAPM, AgilePM, Scrum Alliance preferred Nice to have: Business Intelligence tools, Python Capital Markets / Financial Services expertise, particularly in: Post‑Trade Processing Securities Services Repo Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Project Management Industries Banking and Financial Services #J-18808-Ljbffr