Guest Service Agent
3 days ago
Responsibilities To anticipate guest needs and handle guest inquiries in a helpful and attentive Anantara manner. To have a complete knowledge of the hotel product including room types rates relative features and facilities food and beverage outlets and promotions spa and health club and other Anantara properties. To take personal responsibility for the service and attitude with which our guest service is being delivered and ensure it meets the highest standard of Anantara at all times. Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis. To be proactive and innovative suggesting alternatives that meet guest needs in enjoying their Anantara experience. To develop a close and harmonious working relationship with all hotel departments To attend hotel events daily shift briefings and training to improve professional skills. Qualifications A strong focus on customer service Prior experience in hotel front office operations is preferred Excellent communication skills; fluency in English is required Be able to work shifts weekends and public holidays Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred Remote Work No Employment Type Fulltime #J-18808-Ljbffr
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Guest Service Agent
2 weeks ago
Al Barsha, United Arab Emirates Grand Excelsior Hotel Al Barsha Full timeCheck-in individual Guest, Check-in groups, convention, seminars check-out all guests. - Welcoming the guest upon their arrivals using their names, with a nice smile giving then an individual tension implementing the standard check-in procedure friendly and professionally The Guest Service Agent will be able to check-in, check-out Guests and...
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Guest Service Agent
2 weeks ago
Al Barsha, United Arab Emirates Grand Excelsior Hotel Al Barsha Full timeGive a warm welcome and check in guests - Check out of departing guest in accordance with the hotel standards - Becomes familiar with names of V.I.P., complimentary, and pre-registered guests at the start of each shift by reviewing report provided by Front office Management. - Remains calm and pleasant when speaking with Guest; Guest is listened to...
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Guest Service Agent
4 days ago
Al Barsha, United Arab Emirates Grand Excelsior Hotel Al Barsha Full timeGive a warm welcome and check in guests - Check out of departing guest in accordance with the hotel standards - Becomes familiar with names of V.I.P., complimentary, and pre-registered guests at the start of each shift by reviewing report provided by Front office Management. - Remains calm and pleasant when speaking with Guest; Guest is listened to...
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Ras Al Khaimah, United Arab Emirates TALENTMATE Full timeA leading hospitality company in Ras Al Khaimah is seeking a Front Office Agent who speaks Russian. The role involves providing exceptional reception services and ensuring a positive guest experience. Responsibilities include managing guest queries, maintaining high customer service standards, and assisting with training. Ideal candidates will have previous...
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Guest Service Agent
2 days ago
Al Rigga, United Arab Emirates Knight Castle Hotel Full time**Guest Service Agent (Female)** **Knight Castle Hotel - Al Rigga, Dubai** **Join Our Team at Knight Castle Hotel!** At Knight Castle Hotel, we take pride in delivering exceptional guest experiences with warmth, professionalism, and attention to detail. We are currently seeking a **Female Guest Service Agent** to join our dynamic Front Office team. If you...
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Guest Service Agent
6 hours ago
Ras al-Khaimah, United Arab Emirates IHG Full time**About us** As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer...
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Guest Relations Agent
6 days ago
Ras al-Khaimah, United Arab Emirates SO Full time**Company Description** SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals - you, our SO/ Icons. Welcome to your invite to the Front Row, a place where...
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Guest Service Agent
2 weeks ago
Umm al-Quwain City, United Arab Emirates Palma Beach Resort Full timeThe primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and...
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Guest Services Agent — Call Center
3 days ago
Ras Al Khaimah, United Arab Emirates Visa Boards Full timeA luxury beachside resort in Ras al-Khaimah seeks an Agent for the Call Center Operations team. The role entails assisting guests with inquiries and reservations, ensuring adherence to Forbes Five Star standards. Candidates should possess strong communication skills and ideally have customer service experience. The position offers competitive salary and...
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Guest Services Agent — Call Center
24 hours ago
Ras Al Khaimah, United Arab Emirates Visa Boards Full timeA luxury beachside resort in Ras al-Khaimah seeks an Agent for the Call Center Operations team. The role entails assisting guests with inquiries and reservations, ensuring adherence to Forbes Five Star standards. Candidates should possess strong communication skills and ideally have customer service experience. The position offers competitive salary and...
