Current jobs related to Guest Service Agent - Al Barsha - Grand Excelsior Hotel Al Barsha

  • Guest Service Agent

    5 days ago

    Al Barsha, United Arab Emirates Grand Excelsior Hotel Al Barsha Full time

    Give a warm welcome and check in guests - Check out of departing guest in accordance with the hotel standards - Becomes familiar with names of V.I.P., complimentary, and pre-registered guests at the start of each shift by reviewing report provided by Front office Management. - Remains calm and pleasant when speaking with Guest; Guest is listened to...

  • Guest Service Agent

    3 days ago

    Al Rigga, United Arab Emirates Knight Castle Hotel Full time

    **Guest Service Agent (Female)** **Knight Castle Hotel - Al Rigga, Dubai** **Join Our Team at Knight Castle Hotel!** At Knight Castle Hotel, we take pride in delivering exceptional guest experiences with warmth, professionalism, and attention to detail. We are currently seeking a **Female Guest Service Agent** to join our dynamic Front Office team. If you...

  • Guest Service Agent

    2 weeks ago

    Umm al-Quwain City, United Arab Emirates Palma Beach Resort Full time

    The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and...

  • Guest Service Agent

    2 weeks ago

    Umm al-Quwain City, United Arab Emirates Palma Beach Resort Full time

    Job Description: As a Front Service Agent, your primary responsibility is to deliver exceptional customer service in a courteous manner. You will play a crucial role in ensuring the satisfaction of our guests throughout their stay. Key responsibilities include: - Taking reservations and managing the booking process - Warmly greeting and registering guests...

  • Guest Service Agent

    2 weeks ago

    Dibba Al-Fujairah, United Arab Emirates Mirage Bab Al Bahr Hotel and Resorts Full time

    **Front Desk Agent** serves as the primary point of contact for guests throughout all phases of their stay. Confirms reservation details and determines the length of the guest’s visit. Assists with completing registration forms and assigns rooms, making every effort to accommodate special requests. Verifies payment methods and adheres to established...

  • Guest Service Agent

    2 weeks ago

    Dibba Al-Fujairah, United Arab Emirates Mirage Bab Al Bahr Resort and Tower Full time

    **Job description** POSITION TITLE: FRONT DESK AGENT **( ONLY WITH HOTEL EXPERIENCE MAY APPLY )** REPORTS TO : Front Office Manager : **( Cancelled Visa ONLY)** Represents the hotel to the guest throughout all stages of the guest's stay. Determinate a guest's reservation status and identify how long the guest will stay. Helps guests complete registration...

  • Guest Services Agent — Call Center

    3 days ago

    ras al khaymah, United Arab Emirates Visa Boards Full time

    A luxury beachside resort in Ras al-Khaimah seeks an Agent for the Call Center Operations team. The role entails assisting guests with inquiries and reservations, ensuring adherence to Forbes Five Star standards. Candidates should possess strong communication skills and ideally have customer service experience. The position offers competitive salary and...

  • Guest Service Agent

    3 days ago

    Al Qusais, United Arab Emirates STAY SERVES Full time

    We are looking for a proactive and customer-centric Guest Service Representative to be a part of our team. Besides providing front desk support to guests, you will also be undertaking administrative duties. As the focal point of contact for the guests, you will be addressing the guests concerns in a professional manner. **Responsibilities** - Offering front...

  • Guest Service Agent

    2 days ago

    Al-Ayn, United Arab Emirates Ayla Hotels & Resorts Full time

    Arab Nationality 1.1 Ensures incoming guests are given the highest possible personal service. 1.2 Maintains effective communication with all related departments to ensure smooth service delivery. 1.3 Receives guests in a professional and friendly manner, satisfying guest expectations from arrival till departure. 1.4 Greets guests on their arrival...

  • Russian-Speaking Front Desk Agent – Guest Services

    4 days ago

    Ras Al Khaimah, United Arab Emirates TALENTMATE Full time

    A leading hospitality company in Ras Al Khaimah is seeking a Front Office Agent who speaks Russian. The role involves providing exceptional reception services and ensuring a positive guest experience. Responsibilities include managing guest queries, maintaining high customer service standards, and assisting with training. Ideal candidates will have previous...

Guest Service Agent

2 weeks ago

Al Barsha, United Arab Emirates Grand Excelsior Hotel Al Barsha Full time

Give a warm welcome and check in guests
- Check out of departing guest in accordance with the hotel standards
- Becomes familiar with names of V.I.P., complimentary, and pre-registered guests at the start of each shift by reviewing report provided by Front office Management.
- Remains calm and pleasant when speaking with Guest; Guest is listened to attentively.
- Informs appropriate department of complaint.
- Informs F.O. Duty Manager of all complaints.
- Knows any special programs/packages/discounts, (Uses the Shift Supervisor as a reference source).
- Understands the various rates as applied to different room types and Packages.
- Guest service agent is completely familiar with all room types (including Suites and the Components and location of each).

**Experience**:

- Hotel: 1 year (preferred)
- Guest Service Agent: 1 year (preferred)

**Language**:

- English (preferred)