Guest Relations Executive
4 days ago
Description POSITION SUMMARY Answer phones take dining reservations and enter diner information into reservation system. Maintain wait list and quote accurate wait time. Make appropriate seating decisions using station rotation chart. Organize seating for large and special needs groups. Greet guests and determine the number in their party. Seat guests by finding a clean available table; pulling out chairs; placing clean/current menu in front of guest etc. Guide guests through the dining rooms and provide any needed assistance. Ensure place settings are appropriate and each guest has a napkin clean silverware and any other item that is part of the standard place setting. Maintain cleanliness of work areas throughout the day. Monitor dining rooms for seating availability service and safety. Communicate with guests and other employees to meet guest needs and ensure staff is working together as a team. Assist management in hiring training scheduling evaluating counseling disciplining and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report accidents injuries and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others support team to reach common goals and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand sit or walk for an extended period of time. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law. Key Skills Special Events,Blog Posts,Account Executives,Fact Sheets,Press Releases,Account Management,Twitter,Client Relationships,SEO,Content Marketing,Client Meetings,Facebook,ROI,Client Contact,Client Service Employment Type : Full-Time Experience: years Vacancy: 1
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Guest Relation Supervisor
6 days ago
Business Bay, United Arab Emirates Minor International Full timeKEY DUTIES AND RESPONSIBILITIES Please note that this is not an exhaustive list of everything that needs to be done. Employees at Anantara Dubai Palm Jumeirah Resort & Spa always find new ways to look after the business their guests and their associates. Within this the key responsibilities for this position are: Is responsible for Guest Relations function...
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Assistant Guest Relation Manager
2 days ago
Business Bay, United Arab Emirates Minor International Full timeWe are seeking an enthusiastic and customer-oriented Assistant Guest Relation Manager to join our team in Dubai United Arab this role you will be responsible for ensuring exceptional guest experiences and maintaining the highest standards of customer service in our prestigious establishment. Assist the Guest Relation Manager in overseeing daily operations of...
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Guest Relations Agent
6 days ago
Business Bay, United Arab Emirates Marriott Hotels Resorts Full timeDescription POSITION SUMMARY Activate room keys using electronic key machine and reissue new room keys to guests as necessary. Communicate to appropriate staff that there are guests that are waiting for an available room. Advise guest of any messages received for them and send to room if required. Accommodate requests for room changes when possible. Supply...
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Guest Relations Officer
6 days ago
Business Bay, United Arab Emirates Marriott Hotels & Resorts Full timeDescription POSITION SUMMARY Our jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what...
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Guest Relations Agent
6 days ago
Business Bay, United Arab Emirates Dorchester Collection Full timeWho we are Our Hotels We work with some of the most talented and unique individuals in our business who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is after all our people that bring our vision to life. As a member of our Dorchester Collection Family we will support your development by nurturing your...
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Guest Relations Intern
2 weeks ago
Business Bay, United Arab Emirates Marriott Hotels Resorts Full timeDescription POSITION SUMMARY Activate room keys using electronic key machine and reissue new room keys to guests as necessary. Communicate to appropriate staff that there are guests that are waiting for an available room. Advise guest of any messages received for them and send to room if required. Accommodate requests for room changes when possible. Supply...
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Guest Relations Coordinator
6 days ago
Business Bay, United Arab Emirates Marriott Hotels & Resorts Full timeDescription POSITION SUMMARY Process all guest checkins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document exceptions. Secure payment prior to issuing room key...
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Asst Guest Relations Manager
6 days ago
Business Bay, United Arab Emirates Marriott Hotels Resorts Full timeDescription POSITION SUMMARY Process all guest checkins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document exceptions. Secure payment prior to issuing room key...
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Assistant Guest Relations Manager
6 days ago
Business Bay, United Arab Emirates Marriott Hotels & Resorts Full timeDescription POSITION SUMMARY Process all guest checkins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document exceptions. Secure payment prior to issuing room key...
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F&B Guest Relations Agent
2 weeks ago
Business Bay, United Arab Emirates Marriott Hotels Resorts Full timeDescription POSITION SUMMARY Greet guests and determine the number in their party. Seat guests by finding a clean available table; pulling out chairs; placing clean/current menu in front of guest etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables chairs and settings and organize seating for groups with...
