Guest Relations Agent
6 days ago
Description POSITION SUMMARY Activate room keys using electronic key machine and reissue new room keys to guests as necessary. Communicate to appropriate staff that there are guests that are waiting for an available room. Advise guest of any messages received for them and send to room if required. Accommodate requests for room changes when possible. Supply guests with directions and information regarding property amenities services and hours of operation and local areas of interest and activities. Tag store and retrieve luggage from luggage storage providing guests with proper claim tickets for their luggage. Identify and explain room features to guests. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Arrange transportation for guests/visitors. Respond to all guest needs/requests. Follow all company policies and procedures; report accidents injuries and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak to guests and coworkers using clear appropriate and professional language. Support all coworkers and treat them with dignity and respect. Partner with and assist others to promote an environment of teamwork and achieve common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g. small print). Visually inspect tools equipment or machines (e.g. to identify defects). Stand sit or walk for an extended period of time or for an entire work shift. Move lift carry push pull and place objects weighing less than or equal to 25 pounds without assistance. Grasp turn and manipulate objects of varying size and weight requiring fine motor skills and handeye coordination. Move up and down a ladder. Move up and down stairs and/or service ramps. Reach overhead and below the knees including bending twisting pulling and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law. Required Experience: Unclear Seniority Key Skills Restaurant Experience,Customer Service,Hotel Experience,Taleo,Hospitality Experience,Cashiering,Food Safety Experience,Guest Relations Experience,Animal Handling,Front Desk,Guest Services,Phone Etiquette Employment Type : Full-Time Experience: years Vacancy: 1
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Guest Relations Agent
6 days ago
Business Bay, United Arab Emirates Dorchester Collection Full timeWho we are Our Hotels We work with some of the most talented and unique individuals in our business who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is after all our people that bring our vision to life. As a member of our Dorchester Collection Family we will support your development by nurturing your...
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Guest Service Agent
6 days ago
Business Bay, United Arab Emirates Hotels Full timeWhat are we looking for Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow: Previous experience in a customerfocused industry Positive attitude and good communication skills...
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Guest Service Agent
6 days ago
Business Bay, United Arab Emirates Luxury Jobs Full timeGuest Service Agent Requirements: Hotel background/experience fluent in Russian Compensation: Basic Salary: AED 1800 Language Allowance: AED 150 Service Charge Additional incentives for upselling rooms o Benefits Studio Accommodation (sharing 2 in 1 provided 20 mins travel from accommodation to hotel Transportation provided Food provided in Staff Cafeteria...
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F&B Guest Relations Agent
2 weeks ago
Business Bay, United Arab Emirates Marriott Hotels Resorts Full timeDescription POSITION SUMMARY Greet guests and determine the number in their party. Seat guests by finding a clean available table; pulling out chairs; placing clean/current menu in front of guest etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables chairs and settings and organize seating for groups with...
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Guest Relation Supervisor
6 days ago
Business Bay, United Arab Emirates Minor International Full timeKEY DUTIES AND RESPONSIBILITIES Please note that this is not an exhaustive list of everything that needs to be done. Employees at Anantara Dubai Palm Jumeirah Resort & Spa always find new ways to look after the business their guests and their associates. Within this the key responsibilities for this position are: Is responsible for Guest Relations function...
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Guest Relations Officer
6 days ago
Business Bay, United Arab Emirates Marriott Hotels & Resorts Full timeDescription POSITION SUMMARY Our jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what...
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Welcome Experience Agent Guest Relations
6 days ago
Business Bay, United Arab Emirates Marriott International Full timeDescription POSITION SUMMARY Our jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what...
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Guest Relations Intern
2 weeks ago
Business Bay, United Arab Emirates Marriott Hotels Resorts Full timeDescription POSITION SUMMARY Activate room keys using electronic key machine and reissue new room keys to guests as necessary. Communicate to appropriate staff that there are guests that are waiting for an available room. Advise guest of any messages received for them and send to room if required. Accommodate requests for room changes when possible. Supply...
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Assistant Guest Relation Manager
2 days ago
Business Bay, United Arab Emirates Minor International Full timeWe are seeking an enthusiastic and customer-oriented Assistant Guest Relation Manager to join our team in Dubai United Arab this role you will be responsible for ensuring exceptional guest experiences and maintaining the highest standards of customer service in our prestigious establishment. Assist the Guest Relation Manager in overseeing daily operations of...
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Guest Relations Coordinator
6 days ago
Business Bay, United Arab Emirates Marriott Hotels & Resorts Full timeDescription POSITION SUMMARY Process all guest checkins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document exceptions. Secure payment prior to issuing room key...
