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Process Excellence Specialist
2 weeks ago
What is expected from you?
- Drive and oversee the measurement and computation of workforce productivity.
- Develop plans to enhance organizational efficiencies through process improvements and resource optimization.
- Set productivity targets and build initiative pipeline for the next 5 years.
- Map current state inefficiencies and build a To-Be state roadmap by eliminating non-value-add activities.
- Measure TAT for processes and set targets.
- Monitor and improve TAT by building initiative pipelines.
- Build TAT trend month on month, call out anomalies, and recommend actions.
- Measure and reduce manual journey touchpoints and handshakes.
- Analyze and identify cost levers across the enterprise to uncover opportunities for financial improvement.
- Implement strategies to enhance profitability through systematic cost control.
- Monitor, sustain, and improve EBITDA margins.
- Conduct comprehensive analyses of the organization's profitability.
- Present findings and recommendations to senior management for decision-making.
- Build Lean transformation roadmap through Lean Six Sigma program deployment – Kaizen Culture, Structured Problem Solving, LSS Yellow Belt, Green Belt & Black Belt training and certifications.
What you need to succeed in your application?
- A Bachelor's degree in Engineering, Data Science, Operations Research, Statistics, Applied Mathematics, or a related field. Education in equivalent areas when complemented by suitable experience will be considered. (Master's degree is a plus.)
- Strong expertise in Lean and continuous improvement.
- Experience in cost computation and profitability analysis.
- Experience with cost-benefit analysis and ROI calculations.
- Experience in deploying lean management systems such as Kaizen, Kanban, etc.
- Experience in Yellow Belt, Green Belt, and Black Belt coaching, training, and certifications.
- Strong experience in source systems such as SAP ERP and Salesforce CRM.
- Adept in agile methodologies and well-versed in applying them to analytics projects.
- End-to-end experience in applying analytics to business problems including problem analysis and exploratory data analysis.
- Experience in launching and leading significant business impact projects.