Food Server
4 days ago
- Greet and seat customers,providing a warm and welcoming atmosphere while ensuring promptservice.
- Present menus, answer questions, andmake recommendations, showcasing a thorough knowledge of the menuitems, including wine pairings andspecialties.
- Take orders accurately, relayingthem to the kitchen staff and ensuring special requests or dietaryrestrictions are accommodated.
- Serve food andbeverages with elegance and finesse, demonstrating a keen attentionto detail and adhering to the restaurant's standards forpresentation and hygiene.
- Monitor tablesthroughout the dining experience, anticipating customers'needs and promptly addressing any concerns or additionalrequests.
- Maintain cleanliness and organizationin the dining area, including clearing tables and resetting themfor new customers, as well as assisting with general restaurantupkeep as needed.
What You WillBring
- Oneto two years' experience working in Food &Beverage preferred.
- Knowledge of French andMediterranean cuisine, alcoholic beverages andwines.
- Excellent customer service skills withgreat enthusiasm, superior interpersonal skills, result orientedand highly self-motivated.
- Professional,service oriented, eager to help coworkers, adoptable withchanges.
- High attention to detail, strongorganization skills, result orientation and the ability tomulti-task in a fast pacedenvironment.
- Excellent knowledge of foodallergens.
- Knowledge of MICROSpreferred.
1.Customer ServiceSkills
- GreetingGuests: Welcoming guests warmly and guiding them totheir tables with a friendlyattitude.
- AttentiveService: Ensuring guests feel valued by checking onthem regularly throughout their meal and anticipating needs (e.g.,refilling drinks, offering additionalitems).
- Problem-Solving: Addressing guest complaints or concerns in a professional and calmmanner, ensuring a positiveresolution.
2. OrderTaking andAccuracy
- TakingOrders: Accurately taking food and drink orders fromguests, including special requests or dietaryrestrictions.
- Relaying Orders tothe Kitchen: Communicating orders clearly andaccurately to the kitchen or bar staff to ensure timely and correctpreparation.
- ConfirmingOrders: Repeating orders back to guests to confirmaccuracy and ensuring modifications or preferences are capturedcorrectly.
3. MenuKnowledge
- Understandingthe Menu: Knowing the full menu, includingappetizers, entrees, desserts, beverages, and daily specials, tomake suggestions and answer guestquestions.
- DietaryRestrictions: Being familiar with food allergies anddietary restrictions, and helping guests choose safe menuoptions.
- Food and BeveragePairing: Offering recommendations for food and drinkpairings, enhancing the overall guestexperience.
4. Food andBeverageService
- ServingFood and Drinks: Delivering food and beverages tothe correct table in an organized and timely manner, ensuring thatall items are presented according to restaurantstandards.
- Upselling: Suggesting additional items like appetizers, desserts, or drinks toenhance the guest's dining experience and increasesales.
- ProperPresentation: Ensuring food is served with attentionto detail, including garnishes, proper plate arrangement, andcleanliness.
5.Multitasking and TimeManagement
- HandlingMultiple Tables: Managing several tables at once,ensuring all guests are attended to promptly without neglectinganyone.
- PrioritizingTasks: Balancing taking orders, delivering food,refilling drinks, and clearing tables during busy periods, allwhile maintaining high-qualityservice.
6. TeamworkandCollaboration
- Workingwith the Team: Collaborating with other servers,kitchen staff, and managers to ensure smoothservice.
- AssistingColleagues: Helping colleagues during peak times,whether it's running food, clearing tables, or supportingthem with guest requests.
7.CommunicationSkills
- ClearCommunication: Communicating effectively withguests, kitchen staff, and other team members to ensure everythingruns smoothly.
- ListeningSkills: Paying close attention to guest requests orfeedback to ensure theirsatisfaction.
- Handling GuestRequests: Being responsive to guest needs andproviding accurate information orassistance.
Food & Beverage,FoodProcessing,Server
Employment Type : Full-time
Department / Functional Area: Food and Beverage
Experience: years
Gender: Male
Vacancy: 1
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