Receptionist - Hilton Abu Dhabi Yas Island
2 weeks ago
Receptionist – Hilton Abu Dhabi Yas Island Receptionist provides reception services for guests to contribute to an overall exceptional experience from check‑in through check‑out and complete audits, as required. Responsibilities Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments Demonstrate a high level of customer service at all times Attend appropriate training courses, when required, and assist with the Night Teams training and development efforts Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Maximize room occupancy and use up‑selling techniques to promote hotel services and facilities Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow company brand standards Assist other departments, as necessary Qualifications Previous experience in a customer‑focused industry Completed high school certificate or equivalent Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Ability to work on your own and as part of a team Competent level of IT proficiency Previous experience in cash handling (advantage) About the Company Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Work Location Hilton Abu Dhabi Yas Island Schedule Full‑time Job Details Role Level: Entry level Work Type: Full‑time Country: United Arab Emirates City: Abu Dhabi Company: Hilton Hotels & Resorts Industry: Hospitality #J-18808-Ljbffr
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Executive Lounge Receptionist
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Executive Lounge Receptionist
24 hours ago
Abu Dhabi, United Arab Emirates TALENTMATE Full timeOverview An Executive Lounge Receptionist ensures the satisfaction of executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested. What will I be doing? As Executive Lounge Receptionist, you will ensure the satisfaction of executive guests throughout their stay at the hotel...
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Bell Attendant
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