Executive Lounge Receptionist

Overview An Executive Lounge Receptionist ensures the satisfaction of executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested. What will I be doing? As Executive Lounge Receptionist, you will ensure the satisfaction of executive guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested. An Executive Lounge Receptionist contributes to the first impressions of our guests and must perform the following tasks to the highest standards: Welcome executive guests on arrival and assist them during their stay, dealing efficiently with enquiries and any complaints Process accurate check-ins and check-outs Ensure that all guest supplies and amenities are offered and replenished to the required standards Stay current with all hotel services as well as VIP requests and special events Demonstrate knowledge of external locations, attractions and landmarks in the vicinity Project a professional manner with an emphasis on hospitality and guest service Comply with hotel security, fire regulations and all health and safety legislation Execute tasks as instructed by the Executive Lounge Supervisor or Manager Support your role and the team in an environmentally-conscious manner What are we looking for? Skills Executive Lounge Receptionists serving Hilton brands are always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous front office experience in the hotel, leisure or retail sector Previous Food & Beverage experience Calm, efficient and organised Excellent personal presentation and communication skills A passion for delivering exceptional levels of guest service It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in an Executive Lounge in a hotel environment Multi-lingual What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all Work Locations Hilton Abu Dhabi Yas Island Schedule Full-time Brand Hilton Hotels & Resorts Job Guest Services, Operations, and Front Office Job Details Role Level: Entry-Level | Work Type: Full-Time | Country: United Arab Emirates | City: Abu Dhabi | Company Website: | Job Function: Administrative Support | Sector: Hospitality About The Company Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you’re hunting for your Next Job Opportunity or Looking for Potential Employers, we’re here to lend you a Helping Hand. Disclaimer : talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advise against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at #J-18808-Ljbffr