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Manager - Home Maintenance Company

1 week ago

Dubai, Dubai, United Arab Emirates House of Aida Interior Design & Supply Full time

We are seeking an experienced Maintenance Company Manager to lead our team of cleaners, engineers, plant caretakers, and other maintenance personnel. In this role, you will coordinate maintenance activities, handle client inquiries regarding home-related issues, and maintain strong client relationships. Proficiency in Russian is highly preferred to better serve our diverse client base.

Key Responsibilities:

  • Team Management: Supervise, schedule, and support a diverse team of maintenance staff including cleaners, engineers, and caretakers.
  • Client Support: Handle incoming calls and inquiries from clients regarding any issues with their homes, ensuring prompt and effective resolution.
  • Client Relationship Management: Maintain and enhance client satisfaction through exceptional customer service and proactive follow-ups.
  • Operational Oversight: Monitor work orders, maintenance schedules, and quality control measures to ensure high standards are consistently met.
  • Vendor Coordination: Collaborate with external vendors and contractors as needed to facilitate maintenance projects.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Interior Design

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