Manager- CB Sales Support
4 days ago
Responsible for supervising and leading a team of Acquisition members and ensuring high level of client satisfaction and increase in client to the Bank.
Core Responsibilities
- Data Entry of PIL Conventional/ Auto Loan Islamic and Conventional / Personal Finance.
- FSK Clearance Checking the hit to match 100% information from the KYC.
- SPOC for OPS related activities.
- Ops suspense loss account (reconciler and owner for the account/ balancing the debit credit).
- BCP/ BIA Assessment for the Unit.
- RCSA Assessment for the Unit.
- CAS pending documents Tracking the pending original documents to be sent to CAD for Disbursal.
- Mystery Shopper Inputting Action plan for 0% score.
- Audit related activities preparing/collating responses for Audit draft and recommendation.
- SOPs related revision to update GORM if required.
- Handling Unit Complaints.
- Casa Backlog for CB AD cases.
- SPOC of the Unit.
- All other related Administration tasks.
- Requisition of all the application and Stationeries.
- Chubs request/ allocation for the team.
- SPOC for KRI and Incident of the Unit.
- Clear desk policy/ Spot check.
- Internal Memo: Attendance & Punctuality/ Dress code/ etc.
- Monthly access review Updating Managers to complete their DRs access review.
- ITSM approval verifying and approving all IT SRs.
- Calendar update.
- Performance review On monthly basis review of performance for all the Managers.
- Weekly Video providing update to the unit such as policies/campaign.
- Monthly awards and Recognition.
- Weekly Target Commitment.
- Publishing Newsletters.
- Managing Daily / Weekly & Monthly MIS Reports.
- Maintain effective verified/ updated business reports for Senior Management.
- Supervises the team to increase productivity and enhance RFT.
- Managing the support team and ensuring that all the given responsibilities have been completed on a daily basis.
- To exercise time management and maintain clean desk policy.
- Responds promptly and directly to the sales managers' questions over the phone and provide End to End resolution.
- Adhere to the Standard Operating Procedures Policies Code of Conduct and Service Standards of the bank ensure that team members do the same and initiate appropriate disciplinary action for any violations noted.
Qualifications :
QUALIFICATIONS EXPERIENCE SKILLS AND COMPETENCIES
- Bachelor's degree in business administration, Finance, Banking or a related major field of study.
- Minimum 3 years of experience in Sales Support.
Remote Work :
No
Employment Type :
Fulltime
#J-18808-Ljbffr-
Manager- CB Sales Support
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates First Abu Dhabi Bank (FAB) Full timeFull-timeDivision: Consumer Banking Group - UAECompany DescriptionFirst Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas, and beliefs of others. We're in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB,...
-
Manager- CB Sales Support
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates First Gulf Bank PJSC Full timeFull-time Division: Consumer Banking Group - UAE Company Description First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We're in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB,...
-
Manager- CB Sales Support
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates First Abu Dhabi Bank (FAB) Full timeFull-time Division: Consumer Banking Group - UAE Company Description First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas, and beliefs of others. We're in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB,...
-
Manager- CB Sales Support
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates First Abu Dhabi Bank Full timeResponsible for supervising and leading ateam of Acquisition members and ensuring high level of clientsatisfaction and increase in client to theBank.CoreResponsibilitiesDataEntry of PIL Conventional/ Auto Loan Islamic and Conventional /Personal FinanceFSK Clearance Checking the hitto match 100% information from the KYC.SPOCfor OPS related activities.Ops...
-
Associate HR Generalist
6 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates CB&I Full timeCompany OverviewCB&Iis the world's leading designer and builder of storage facilities, tanks and terminals. With more than 60,000 structures completed throughout our 130-year history, we have the global expertise and strategically-located operations to provide customers world-class storage solutions for even the most complex energy infrastructure...
-
Sales Manager CB/PW
2 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Giesecke+Devrient Full timeG+D makes the lives of billions of people around the world more secure. We create trust in the digital age with integrated security technologies in three business areas: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech We are an...
-
Advertising Sales Executive
7 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Sales Representative Full timeJob Description Work with a pleasant outlook and use appropriate communication channels to connect with existing clients. Present reports of potential prospects to the management for aiding critical business decisions. Focus on customer retention by lowering churn rate, amplifying sales through trending techniques, thereby adhering to the company's sales...
-
Performance Management Specialist
21 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates First Abu Dhabi Bank Full time**Job Summary:**We are seeking an experienced Data Insights Analyst to join our team and drive business performance and decision-making through data-driven insights. As a key member of our team, you will be responsible for developing and implementing strategic objectives and policies to support the Consumer Banking Group's...
-
Specialist- Business Control
4 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates First Abu Dhabi Bank Full timeJOB PURPOSE:The role holder is responsible for coordinating the Operational Risk Management and Business Continuity (BCM) initiatives within Consumer Banking (CB) Global Private Banking (GPB) Magnati.Support VP Business Control in overseeing the finalization of CB DOA, CB pricing DOAs, authorized signatories, and operationalization of activities.Support VP...
-
Technical Account Manager
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Support Revolution Full timeSelect how often (in days) to receive an alert: Create AlertSupermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology...
-
Executive Support Specialist
4 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Vacancies Full timeJob SummaryEY is looking for an Executive Support Specialist to join our Abu Dhabi team. In this role, you will support the Core Business Services (CBS) team, providing high-level assistance to senior leaders and executives. You will work across teams to deliver exceptional quality service to our clients, win in the marketplace, and support EY's growth and...
-
Process Re-engineering Manager
7 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Standard Chartered Bank - UAE Full timeJob DescriptionThe Senior Manager, Process Re-engineering, Middle East plays a vital role in enhancing current processes across CB Middle East. Guided by the Group and local Re-engineering & NPS agenda, this individual introduces improvements to processes.Key Responsibilities:Improve customer and frontline experienceStandardize/simplify processes without...
-
Specialist- Business Control
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates First Abu Dhabi Bank Full timeJOB PURPOSE:The role holder isresponsible:Coordinating the Operational RiskManagement and Business Continuity (BCM) initiatives withinConsumer Banking (CB) Global Private Banking (GPB)MagnatiSupport VP Business Control in overseeingthe finalization of CB DOA CB pricing DOAs Authorized signatoriesand operationalization of activitiesSupport VPBusiness Control...
-
Corporate Governance Manager
2 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Elkho Group Full timeYour missions: Draft and review corporate governance code, policies, and procedures to ensure compliance with CB regulatory requirements. Collaborate with General Counsel and Board Secretary (GCBS) and senior management to establish corporate governance objectives and initiatives. Monitor and assess the effectiveness of corporate governance practices in...
-
Cash Management Specialist
7 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Abu Dhabi Islamic Bank PJSC Full timeJob DescriptionSenior Clerk - OPS-ATM Operations(Outsource)United Arab EmiratesRole PurposeTo coordinate Corporate Cash Collection, Deliveries & Smart Cash Deposit Machine Operations.Key AccountabilitiesResponsibilities:Assist in coordinating fund movements with the Central Bank of the UAE (CB) and the Cash-in-Transit (CIT) company.Ensure compliance with all...
-
Senior Manager for Process Excellence
7 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Standard Chartered Bank - UAE Full timeJob OverviewThe Senior Manager, Process Re-engineering, Middle East is responsible for improving current processes across CB Middle East. This role requires a strong understanding of business policies, processes, and local regulations.Key Tasks:Conceptualize and design processes, identify key risks, and suggest controlsAssist in creating business requirement...
-
Buyer Category
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Thales Full timeJob DescriptionRoles & ResponsibilitiesJOBOBJECTIVE:• The Category Buyer supports one or several procurementcategories.• The CB works in close relation with the relevantGlobal Category Managers, the Category Team Leader, SupplierPerformance Manager and the Tactical Buyer.• All actions have to bein line with the strategy defined by the Global Category...
-
Data Insights Analyst
21 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates First Abu Dhabi Bank Full time**The Role:**We are looking for a highly skilled Performance Management Specialist to join our team and drive business performance and decision-making through data-driven insights. As a key member of our team, you will be responsible for developing and implementing strategic objectives and policies to support the Consumer Banking Group's mandate.**Key...
-
Commodity Sourcing Manager
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Chicago Bridge & Iron Company Full timeAbout CB&ICB&I is a global leader in the design, construction, and maintenance of storage facilities, tanks, and terminals. We pride ourselves on our commitment to innovation, safety, and customer satisfaction.Job DescriptionThe Commodity Sourcing Manager will be responsible for sourcing and procuring commodities and services that meet the company's needs...
-
Operational Efficiency Specialist
7 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Standard Chartered Bank - UAE Full timeRole DescriptionThe Senior Manager, Process Re-engineering, Middle East is responsible for leading process improvement initiatives across CB Middle East. This role requires a strong understanding of business processes and ability to work effectively with cross-functional teams.Main Responsibilities:Lead process improvement initiatives across CB Middle...