Tasheel Operations Manager
4 days ago
Job Description:
We People Perfect Advisory is looking for a highly experienced resource to join our team as a Tasheel Operations Manager. The ideal candidate will have a minimum of 10 years of experience in managing operations within the government services sector, with a strong focus on Tasheel services. This role requires a seasoned professional who can lead a team, ensure compliance with all regulatory requirements, and drive operational excellence in a fast-paced environment.
Key Responsibilities:
- Oversee the daily operations of the Tasheel center, ensuring efficient and effective service delivery.
- Lead and manage a team of service agents, providing training, support, and performance management.
- Ensure compliance with all UAE government regulations and Tasheel-specific guidelines.
- Monitor operational metrics, identify areas for improvement, and implement process enhancements.
- Handle escalated customer issues, ensuring timely and satisfactory resolutions.
- Collaborate with senior management to develop and implement strategic operational plans.
- Maintain accurate records and reports, ensuring all transactions are documented and compliant with legal requirements.
- Liaise with government authorities and other stakeholders to ensure smooth operations.
Requirements:
- Minimum of 10 years of experience in operations management, specifically within the Tasheel or government services sector.
- Strong leadership and team management skills.
- In-depth knowledge of UAE labor laws and government procedures related to Tasheel services.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and manage multiple tasks effectively.
- Proficiency in using computer applications and office software.
- Fluency in Arabic and English.
Competitive salary package, health insurance, and other benefits as per UAE labor law. Opportunities for professional development and a dynamic and supportive work environment. If you meet the above criteria and are looking for a challenging role in a reputable organization, we encourage you to apply.
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Tasheel Operations Manager
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Dubai, Dubai, United Arab Emirates People Perfect Advisory Full timeAbout the job Tasheel Operations Manager Job Description: We People Perfect Advisory is looking for a highly experienced resource to join our team as a Tasheel Operations Manager. The ideal candidate will have a minimum of 10 years of experience in managing operations within the government services sector, with a strong focus on Tasheel services. This role...
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