Technical Sales Executive

1 week ago

Dubai, Dubai, United Arab Emirates Al-Futtaim Full time
Roles and Responsibilities

As part of the Sales team, you will maximize every sales opportunity and build long-term business relationships with all our customers. You will be responsible for achieving sales targets with retained gross margins on units and maximizing the uptake of Finance and Insurance (F&I) products, trade-ins, and accessory sales while maintaining expected standards on CSV & NPS throughout the customer journey.
What You Will Do

  • Sales Volume: Achieve and maintain the Company prescribed sales standards for your area of operation, improving and maintaining company and brand image and prestige.
  • Customer Satisfaction: Achieve or exceed CSI/ NSP objectives, thereby ensuring maximum customer satisfaction and repeat sales.
  • Company Sales and Prospecting Systems: Adhere to company sales and prospecting systems. Achieve or exceed the target on the number of prospects logged to ensure achievement of Company's business objectives and a larger customer/prospect base.
  • Cash and Credit Control: Ensure adherence to Company procedures while handling cash and credit customers, ensuring safety of cash and minimal chances of any loss.
  • Improvement and Upgrading: Constantly improve and update knowledge, especially regarding product range, features, general automotive industry, new features and their benefits, technical developments, market trends, selling techniques, and customer handling skills, which in turn enhance performance considerably.

Required Skills To Be Successful

  • 1 year of sales experience.
  • Upselling skills and ability to create value from new products.
  • Exceptional written and spoken communication skills.
  • Strong negotiation skills, with evident ability to influence customer choices.
Desired Candidate Profile

The role acts to meet Branch Sales and F&I targets while simultaneously ensuring that each customer is provided a one-stop offer in the sales process. The role holder interacts directly with the Branch Manager, Branch Sales Executives, and Branch Support Staff. People working within the automotive Retail industry often have to work extended hours most evenings and weekends to achieve their targets.
What Equips You For The Role

  • Degree or Diploma education preferred, but not essential.
  • Essential to have at least 1 year of experience in a similar sales position in retail sales.
  • English is essential; Arabic is desirable.
  • Leadership, negotiation, and influencing skills; ability to build strong customer relationships; conflict resolution; ability to think clearly under pressure; ability to make decisions and follow through; strong team player.
  • A UAE Driving license is required.
  • Possess technical knowledge of automobiles, negotiation, and influencing skills.
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