MFN Program Manager 3P Marketplace

**This role is NOT open for Internal International Transfers**Amazon EF (External fulfilment) for MENA (Middle East and North Africa) and TR (Turkey) regions plays a vital role in managing the external fulfillment and logistics operations for sellers in these rapidly growing marketplaces. We are seeking a dynamic Program Manager for MFN channels to oversee launch of different product roadmaps & programs and optimize processes in the MENA and TR regions ensuring efficient operations competitive service levels and exceptional seller experiences.Key job responsibilities Work backwards from the customer to scope and define program requirements and critical milestones Demonstrate a high level of ownership to drive multiple time sensitive actions items simultaneously through multiple teams Own Program trackers to communicate progress and updates to internal/external stakeholders Problem solve with a high degree of ambiguity and operating in a rapidly evolving and changing landscape EndtoEnd project coordination managing multiple stakeholders to ensure all Road to Launch tasks are completed as per program Collaborate and influence team members work with internal and external stakeholders and present projects to senior leadership on a regular basis Gathering and analyzing data on launch performance results Establish and develop initiatives to support expansion strategiesA day in the lifeAs a PM for MFN in the MENA and TR regions your day will involve analyzing VTR/ Returns/ Refund related performance metrics collaborating with crossfunctional teams to address operational challenges and developing strategies to enhance the seller/customer experience. Youll engage with sellers and logistics partners to gather feedback and identify opportunities for innovation. Your role will require you to balance strategic planning with handson problemsolving always focusing on driving operational excellence and supporting the growth of MFN in these dynamic markets.About the teamThe EF MENA and TR team is a diverse group of passionate individuals dedicated to revolutionizing ecommerce external fulfillment in the region. We are builders and innovators constantly seeking new ways to enhance our services and support seller growth. Our team thrives in a fastpaced entrepreneurial environment embracing the unique challenges and opportunities presented by our diverse markets. We value creativity resilience and a customerobsessed mindset. Join us in shaping the future of ecommerce logistics in one of the worlds most exciting and rapidly evolving regions Over 3 years of project or program management experience involving various challenges Over 3 years of process improvement experience using data/metrics MS Excel advance level (data visualization using functions Pivot Table Power Query VBA experience) Experience in MS Access and SQL 4 years of related experience. Bachelors Degree in Management Business or related degree Previous experience and demonstrated track record in program management supply chain management ECommerce or Retail experience in MENAT preferred Knowledge of Advanced Excel SQLOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner. Required Experience: Manager Key Skills Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts Employment Type : Full-Time Experience: years Vacancy: 1