Customer Care Director
7 days ago
NMC Healthcare is a leading healthcare provider in the region, and we are committed to delivering exceptional patient care and service. We are seeking a Customer Care Director to join our team, who will be responsible for developing and implementing strategies to improve patient satisfaction and loyalty.
About the Role- This is an exciting opportunity for a motivated and experienced professional to lead our customer relations operations and drive business growth.
- You will work closely with our clinical and support staff to deliver high-quality customer service care on a 24-hour basis, ensuring that all patients receive the highest level of care and service.
- The successful candidate will have a strong track record of delivering exceptional customer service, managing customer relations operations, and driving business growth.
- Develop and implement customer service strategies to improve patient satisfaction and loyalty.
- Lead and manage a team of customer relations staff to ensure seamless delivery of patient care services.
- Collaborate with other departments to ensure effective communication and coordination of patient care services.
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Customer Experience Director
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