IT Managed Services Presales Manager

7 days ago

Dubai, Dubai, United Arab Emirates Ghobash Group Full time

The IT Managed Services PreSales Manager is responsible for supporting sales efforts by designing proposing and positioning IT managed services solutions tailored to customer requirements. This role bridges technical expertise and business strategy working closely with sales teams solution architects and service delivery teams to develop compelling proposals conduct proofofconcepts (POCs) and ensure that solutions align with client business goals.The ideal candidate should have a strong understanding of cloud computing (AWS Azure GCP) cybersecurity IT service management (ITSM) and digital transformation and be able to communicate the value of managed services to both technical and business stakeholders.
 

Job Description: 

1. PreSales Solution Development
Assess Client Requirements Engage with potential customers to analyze business needs IT challenges and transformation goals.
      Develop Tailored Managed Services Solutions Design service models covering:

  • Cloud & Infrastructure Management (AWS Azure GCP hybrid IT)
  • Managed Security Services (SOC SIEM threat detection IAM)
  • IT Service Management (ITSM) (Service Desk ITILbased processes automation)
  • DevOps & Automation (CI/CD pipelines Kubernetes Ansible Terraform)
    Create Technical Proposals & RFP/RFI Responses Prepare solution documents technical designs and pricing models.
    Define Service Level Agreements (SLAs) & Operational Frameworks Ensure clear definition of service commitments KPIs and operational workflows.

 2. Sales Enablement & Client Engagement

Support Sales & Business Development Teams Assist in client meetings technical discussions and deal structuring.
Conduct Solution Demonstrations & ProofofConcepts (POCs) Showcase managed services capabilities through live demos.
Develop Business Cases & ROI Justifications Present costbenefit analyses and valuedriven outcomes to decisionmakers.
Engage with CLevel & IT Executives Build strong relationships with CTOs CIOs and IT leaders to position managed services as strategic enablers.

3. Competitive Analysis & Market Positioning

Research Industry Trends & Competitor Offerings Stay updated on emerging technologies automation AIdriven IT operations and security innovations.
Develop Differentiated Service Offerings Identify gaps in competitor solutions and highlight unique value propositions.
Engage with Technology Vendors & Partners Collaborate with Microsoft AWS Cisco Palo Alto VMware and other strategic partners.

4. Collaboration with Internal Teams

Work with Solution Architects & Service Delivery Teams Ensure proposed solutions are feasible scalable and costeffective.
Enhance Proposal & Documentation Processes Create standardized proposal templates pricing models and presentations.
Support in Marketing & Thought Leadership Provide input for whitepapers case studies and webinars to position managed services offerings.

5. Governance Risk & Compliance (GRC) in PreSales

Ensure Compliance with IT Governance & Security Standards Align solutions with ISO 27001 GDPR NIST ITIL and local regulations.
Assess Vendor & ThirdParty Risks Evaluate cloud service provider security policies and integrations.
Define Risk Mitigation Strategies Ensure business continuity and disaster recovery solutions are incorporated into proposals.

Qualifications :

Minimum Qualifications:

Bachelors or Masters degree in IT Computer Science Business or a related field.

8 years in IT service delivery with 5 years in a presales managerial role
Preferred certifications:

  • AWS / Azure / GCP Solution Architect
  • ITIL v4 Foundation / ITSM Practitioner
  • CISSP / CISM (for securityfocused presales)
  • TOGAF (for enterprise architecture solutions)

Technical & Business Expertise

Cloud & Infrastructure AWS Azure GCP hybrid cloud onprem migrations.
IT Service Management (ITSM) ITILbased processes ServiceNow BMC Remedy.
Cybersecurity & Compliance Managed security SOC SIEM NIST ISO 27001.
Automation & DevOps CI/CD pipelines Kubernetes Terraform.
Financial Modeling & Pricing Managed services pricing (peruser perdevice tiered subscription).

Desired Qualifications :

Masters degree in IT

10 years in IT service delivery with 5 years in a managerial role

Remote Work :

No

Employment Type :

Fulltime

  • IT Managed Services Presales Manager

    55 minutes ago

    Dubai, Dubai, United Arab Emirates Ghobash Group Full time

    The IT Managed Services PreSales Manager is responsible for supporting sales efforts by designing proposing and positioning IT managed services solutions tailored to customer requirements. This role bridges technical expertise and business strategy working closely with sales teams solution architects and service delivery teams to develop compelling proposals...

  • IT Managed Services Presales Manager

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Ghobash Group Full time

    The IT Managed Services PreSales Manager is responsible for supporting sales efforts by designing proposing and positioning IT managed services solutions tailored to customer requirements. This role bridges technical expertise and business strategy working closely with sales teams solution architects and service delivery teams to develop compelling proposals...

  • Presales Manager

    7 days ago

    Dubai, Dubai, United Arab Emirates Homerun B.V. Full time

    At Intwo we're looking for a Presales Manager to join our team. About the job As a Presales Manager, you will work closely across various verticals such as product development, sales and marketing, and customer relations. Your job will also include understanding the customer's needs and pitching the company's products as suitable solutions. You will also be...

  • Presales Support Manager

    5 days ago

    Dubai, Dubai, United Arab Emirates Network Full time

    Join to apply for the Presales Support Manager role at Network InternationalPresales Support Manager role aims to strengthen the presales functions for Issuer and Acquirer Processing. The role will act as a techno-functional bridge between the Presales Team, Product Team, and Platform Team, ensuring seamless execution of presales initiatives, technical...

  • Presales Support Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Network Full time

    Join to apply for the Presales Support Manager role at Network InternationalPresales Support Manager role aims to strengthen the presales functions for Issuer and Acquirer Processing. The role will act as a techno-functional bridge between the Presales Team, Product Team, and Platform Team, ensuring seamless execution of presales initiatives, technical...

  • Presales Support Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Network Full time

    Join to apply for the Presales Support Manager role at Network International Presales Support Manager role aims to strengthen the presales functions for Issuer and Acquirer Processing. The role will act as a techno-functional bridge between the Presales Team, Product Team, and Platform Team, ensuring seamless execution of presales initiatives, technical...

  • Presales Support Manager

    2 days ago

    Dubai, Dubai, United Arab Emirates Network Full time

    Join to apply for the Presales Support Manager role at Network InternationalPresales Support Manager role aims to strengthen the presales functions for Issuer and Acquirer Processing. The role will act as a techno-functional bridge between the Presales Team, Product Team, and Platform Team, ensuring seamless execution of presales initiatives, technical...

  • junior presales manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Duncan & Ross Full time

    Job Summary:Seeking a dynamic and experienced Presales Manager to join our team in the UAE. The ideal candidate will have a strong technical background, excellent communication skills, and a proven track record in presales activities. This role involves working closely with sales, engineering, and product teams to deliver innovative solutions to our clients...

  • junior presales manager

    17 hours ago

    Dubai, Dubai, United Arab Emirates Duncan & Ross Full time

    Job Summary:Seeking a dynamic and experienced Presales Manager to join our team in the UAE. The ideal candidate will have a strong technical background, excellent communication skills, and a proven track record in presales activities. This role involves working closely with sales, engineering, and product teams to deliver innovative solutions to our clients...

  • Presales Consultant

    1 week ago

    Dubai, Dubai, United Arab Emirates Aventus Full time

    Location: Dubai, UAEDuration: 6-months contract (with a possibility of extension)We are hiring on behalf of a leading technology solutions provider in the Middle East, specializing in digital transformation, cloud computing, cybersecurity, and advanced analytics. We are seeking a Presales Consultant to support RFP management, content development, and...

  • Senior Services Presales Consultant

    4 days ago

    Dubai, Dubai, United Arab Emirates SWATX Full time

    Job DescriptionSWATX is hiring a senior, presales, customer facing role who will be required interact with the C-Suite of customers in a Senior Advisory. The Services Presales Consultant will lead go-to-market and demand generation activities that include the development of customers presentations, workshops delivery and, lead Professional Services focused...

  • Senior Services Presales Consultant

    2 weeks ago

    Dubai, Dubai, United Arab Emirates SWATX Full time

    SWATX is hiring a senior, presales, customer facing role who will be required to interact with the C-Suite of customers in a Senior Advisory. The Services Presales Consultant will lead go-to-market and demand generation activities that include the development of customer presentations, workshops delivery and, lead Professional Services focused responses to...

  • Senior Services Presales Consultant

    2 weeks ago

    Dubai, Dubai, United Arab Emirates SWATX Full time

    SWATX is hiring a senior, presales, customer facing role who will be required interact with the C-Suite of customers in a Senior Advisory. The Services Presales Consultant will lead go-to-market and demand generation activities that include the development of customers presentations, workshops delivery and, lead Professional Services focused responses to...

  • Senior Services Presales Consultant

    1 hour ago

    Dubai, Dubai, United Arab Emirates SWATX Full time

    SWATX is hiring a senior, presales, customer facing role who will be required interact with the C-Suite of customers in a Senior Advisory. The Services Presales Consultant will lead go-to-market and demand generation activities that include the development of customers presentations, workshops delivery and, lead Professional Services focused responses to...

  • Presales Consultant Expert

    1 week ago

    Dubai, Dubai, United Arab Emirates Aventus Full time

    At Aventus, we are seeking a highly skilled Presales Consultant to join our team. This role will be responsible for managing end-to-end RFP responses, ensuring compliance and high-quality submissions.The ideal candidate will have 3-7 years of experience in presales, proposal management, or a related field. Industry background in technology, telecom, cloud,...

  • junior presales manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Duncan & Ross Full time

    JobSummary: Seeking a dynamic andexperienced Presales Manager to join our team in the UAE. The idealcandidate will have a strong technical background excellentcommunication skills and a proven track record in presalesactivities. This role involves working closely with salesengineering and product teams to deliver innovative solutions toour clients across...

  • Presales Consultant

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Intertec Systems Full time

    PRESALES CONSULTANT – COMPUTE INFRASTRUCTUREJob Purpose:The Presales Consultant – Compute Infrastructure is responsible for the technical solutioning on servers, storage, virtualization, backup, and related services. This role involves gathering and prioritizing product and customer requirements, defining solutions based on customer needs, and...

  • Presales Consultant

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Intertec Softwares Pvt Ltd Full time

    PRESALES CONSULTANT COMPUTE INFRASTRUCTUREJob Purpose :Presales Consultant Compute Infrastructure is responsible for the technical solutioning on servers, storage, virtualization, Backup and related services. Gathering and prioritizing product and customer requirements, defining the solution as per the customer requirements. Work with Product manager to...

  • Presales Consultant

    1 week ago

    Dubai, Dubai, United Arab Emirates Intertec Softwares Pvt Ltd Full time

    PRESALES CONSULTANT COMPUTE INFRASTRUCTUREJob Purpose :Presales Consultant Compute Infrastructure is responsible for the technical solutioning on servers, storage, virtualization, Backup and related services. Gathering and prioritizing product and customer requirements, defining the solution as per the customer requirements. Work with Product manager to...

  • Presales Consultant

    7 days ago

    Dubai, Dubai, United Arab Emirates Intertec Softwares Pvt Ltd Full time

    PRESALES CONSULTANT COMPUTE INFRASTRUCTURE Job Purpose : Presales Consultant Compute Infrastructure is responsible for the technical solutioning on servers, storage, virtualization, Backup and related services. Gathering and prioritizing product and customer requirements, defining the solution as per the customer requirements. Work with Product manager to...