Senior Customer Experience Manager

Working within the framework of the Middle East Business Area's policies, processes and commercial strategy, the Senior Proposals Manager leads and coordinates the preparation, negotiation and successful finalization of large (Municipal/Industrial) proposals (including technical, financial and contractual aspects) in the (Water/Waste) sector. The Senior...

Job Summary:The Senior Customer Experience Manager is responsible for developing and implementing strategies to enhance the overall experience of Association owners and residents. This position focuses on ensuring high levels of customer satisfaction by managing and improving touchpoints across all customer interactions, especially within the experience...

Job OverviewAramex is seeking a highly skilled Senior Customer Success Specialist to join our team. As the primary point of contact for all shipping requests, you will be responsible for ensuring exceptional customer experiences.Key ResponsibilitiesServe as the main point of contact for all shipping requests, delivering high-quality support and...

About the RoleWe are looking for an experienced Senior Customer Experience Specialist to join our team at First Abu Dhabi Bank. This is an exciting opportunity for a motivated and results-driven individual to take on a leadership role and make a significant contribution to our business.Key Responsibilities:Lead and manage a team of customer service...

This role as a Senior Project Surveyor within the AECOM Dubai Aviation team will provide the right individual an environment which they can thrive and develop into a leader for the future. Working across a wide range of projects and end markets, will give the candidate exposure to many asset types, procurement routes and major aviation schemes in the region....

1. Customer Experience Strategy: Develop andexecute the customer experience improvement strategy aligned withthe organization's goals, ensuring a consistent andseamless experience across all touchpoints.2. Data Analysis: Utilize customer feedback,survey responses, and other relevant data to identify trends,patterns, and areas for improvement. Use...

Get AI-powered advice on this job and more exclusive features. KAIZEN Asset Management Services is a leading property management firm in Dubai, founded in 2006. As the first ISO 9001:2015 certified provider, KAIZEN AMS offers comprehensive solutions in Property Management, Community Management, Owner Affairs, Unit Management, and Handover Services. With an...

Job DescriptionThe Senior Customer Experience Manager plays a pivotal role in shaping the overall experience of Association owners and residents. This position requires strategic thinking, exceptional communication skills, and the ability to collaborate across departments.

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At Property Finder Group, we are dedicated to delivering exceptional customer experiences across multiple countries in the MENA region. As a Voice of the Customer Lead, you will be responsible for driving meaningful insight from customer metrics, including relationship, transactional, and customer journey surveys. You will analyze customer feedback data to...

We are seeking a highly motivated Senior CRM Executive to join our team at Client of Talentmate.The ideal candidate will have a strong understanding of CRM tools, data analysis, and customer lifecycle management.The Senior CRM Executive will be responsible for developing and executing CRM strategies to drive customer retention and engagement.Key...

We are seeking a dynamic and results-driven Senior Consultant or Associate Manager to join our Customer Experience team in the UAE. The ideal candidate will have a strong background in consulting or agency environments with deep expertise in designing and implementing strategies that enhance customer experience across multiple touchpoints. This role involves...

The Customer Experience Champion role at Property Finder Group is responsible for ensuring that customer needs are at the forefront of business decision-making. As a champion of customer-centricity, you will drive meaningful change by leveraging customer insights and feedback to inform business strategies and operations.You will be responsible for developing...

We are looking for a seasoned Senior Manager – Corporate Affairs to join our team at Dubai Holding. The ideal candidate will have a strong background in program management, customer experience, and stakeholder engagement.In this role, you will be responsible for leading cross-functional programs, managing resources, and overseeing the establishment of a...

InZone seeks an experienced Manager of Customer Experience to drive customer satisfaction and retention. The ideal candidate will have a proven track record of improving customer satisfaction and team performance.Main Responsibilities:Train and onboard new team members.Conduct regular performance reviews and provide feedback for professional...

KAIZEN Asset Management Services is a leading property management firm in Dubai, founded in 2006. As the first ISO 9001 : 2015 certified provider, KAIZEN AMS offers comprehensive solutions in Property Management, Community Management, Owner Affairs, Unit Management, and Handover Services. With an asset management portfolio valued at AED 19 billion across...

Job OverviewThis role is designed for a Customer Experience Manager who will lead cross-functional projects to redesign customer journeys and develop strategies based on research, data, and best practices.The ideal candidate will have exceptional communication skills, strong empathy, and a collaborative team player mindset. A bachelor's degree in Design...

MTS Globe, a leading incoming tour operator in Europe, seeks a skilled Junior Excellence Specialist to oversee the customer service department.ResponsibilitiesCollaborate with the Excellence Manager to develop and implement goals, objectives, policies, and procedures for the customer service program.Evaluate the efficiency and effectiveness of service...

AECOM Senior Quantity Surveyor in Dubai- United Arab EmiratesUnited Arab Emirates - Dubai- DubaiJob SummaryAccountable for a variety of complex deliverables throughout the lifecycle ofa project. Accountable for briefing the team on the project scope to ensureroles and responsibilities are understood. Manages the resources on a projectand within the...

AECOM Senior Quantity Surveyor in Dubai- United Arab EmiratesUnited Arab Emirates - Dubai- DubaiJob SummaryAccountable for a variety of complex deliverables throughout the lifecycle ofa project. Accountable for briefing the team on the project scope to ensureroles and responsibilities are understood. Manages the resources on a projectand within the...