Bar Captain
5 days ago
OverseeingBar Operations:
- Ensurethe bar runs efficiently, with all aspects of service meeting highstandards.
- Manage the smooth flow of drinkorders, including prioritizing high-demand times, and coordinatingwith servers and kitchenstaff.
Managinga Team ofBartenders:
- Lead andsupervise bartenders and bar staff, ensuring they perform theirduties effectively.
- Train new bartenders,monitor their progress, and offer feedback forimprovement.
- Set performance goals for the teamand provide ongoing guidance andmotivation.
CustomerService andEngagement:
- Ensure allguests are satisfied with their service, engaging with customers tocreate a positive, memorableexperience.
- Resolve any customer complaints orissues promptly and professionally.
- Create afriendly and welcoming atmosphere to enhance the overall barexperience.
Inventoryand StockManagement:
- Monitor barstock levels and order supplies as needed to preventshortages.
- Ensure that alcohol, mixers,garnishes, and glassware are well-stocked andorganized.
- Implement systems for trackinginventory usage to minimize waste and optimize costmanagement.
Creatingand Updating DrinkMenus:
- Develop newdrink specials, seasonal menus, or cocktail lists that attractguests and keep the bar offering fresh andexciting.
- Update the menu regularly based ontrends, customer preferences, and seasonalavailability.
FinancialManagement:
- Ensure thebar operates within budget, with costs and expenses being trackedand minimized.
- Handle cash management,including opening and closing tills, processing payments, andensuring that tips are properlydistributed.
- Report daily sales and inventorystatus tomanagement.
EnsuringCompliance withRegulations:
- Ensurethat all staff follow safety protocols, including responsiblealcohol service, checking IDs, and adhering to healthregulations.
- Maintain a clean and safe workingenvironment in the bar, ensuring all safety and hygiene standardsare met.
- Monitor the behavior of customers andintervene if necessary to prevent any dangerous or disruptivesituations.
Promotingthe Bar and SpecialEvents:
- Promote newdrinks, special events, or themed nights to attract customers andincrease sales.
- Assist in marketing efforts bysuggesting promotions or working with social media teams tohighlight special offers orevents.
Qualitiesof a Successful HeadBartender
- LeadershipSkills: Ability to manage a team, motivate staff,and ensure efficient baroperations.
- Exceptional CustomerService: Strong focus on providing high-qualityservice to everyguest.
- OrganizationalSkills: Strong attention to detail, ensuringinventory is maintained, orders are filled correctly, and the barremains clean andorganized.
- Adaptability: Ability to work efficiently in a fast-paced, high-pressureenvironment, especially during busy hours orevents.
- CreativeFlair: Innovation in drink creation andpresentation, always staying ahead of trends and customerexpectations.
- Strong WorkEthic: Consistency, reliability, and professionalismin every aspect of the role.
As Captain at Carbone, you will assist the RestaurantAssistant Manager providing hands-on support and assistance tocolleagues to ensure that the highest levels of service andcourtesy are provided to our guests, whilst delivering anexceptional standard of service. You will drive the training needsbased on the Carbone sequence of service in relations to the brandstandard and have flawless understanding of guest needs andexpectations. Captain will provide specialist advice to guests andcolleagues and demonstrate deep knowledge of Carbone food andbeverage items.
AboutYou
The ideal candidate musthave a minimum of 5 years' experience in hospitality witha minimum 1-2 years' experience in a Captain orSupervisor role with a proven track record of working within acelebrity branded or brand partner restaurant. The successfulcandidate must possess excellent communication skills, haveexperience in working within a fast-paced environment, supervisinglarge diverse teams and can work under pressure. As a brandambassador for Carbone and Atlantis Dubai you will build anexcellent rapport with your team and ourguests.
Food & Beverage,Food & Beverage Service,FoodService
Employment Type : Full-time
Department / Functional Area: Hospitality
Experience: years
Gender: Male
Vacancy: 1
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