Guest Service Center Agent

5 days ago


Dubai, Dubai, United Arab Emirates Minor International Full time

The Guest Service Center Agent is a keyrepresentative of our hotel and the Anantara brand. He or shecreates one of the most powerful first impressions to our guests.Anantara Guest Service Center Agents all have a friendly andoutgoing personality and are genuinely interested in meeting andserving new guests from all over the world. The positionnecessitates being an information provider receiver diplomatproblem solver salesperson hotel representative public relationsagent coordinator of activities and accountant all performed withthe utmost politeness efficiency andfriendliness.

Qualifications:

  • A strong focuson customer service with Luxury Hotelbackground
  • Prior experience in hotel frontoffice operations is preferred
  • Excellentcommunication skills in English isrequired
  • Be able to work shifts weekends andpublic holidays
  • Computer skills in Ms Office;experience with current Property Management Systems (PMS) ispreferred
  • Problem resolutionskills 

RemoteWork :

No

EmploymentType :

Fulltime

Key Skills
RestaurantExperience,Customer Service,Hotel Experience,Taleo,HospitalityExperience,Cashiering,Food Safety Experience,Guest RelationsExperience,Animal Handling,Front Desk,Guest Services,PhoneEtiquette
Experience: years
Vacancy: 1
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