Service Delivery Manager SDM
6 days ago
Key Responsibilities: Oversee and manage the delivery of application support and new developments. Ensure adherence to SLAs and governance protocols maintaining highquality service delivery Act as the primary point of contact for stakeholders facilitating effective communication and addressing escalations promptly. Monitor and manage incident escalations ensuring resolution within agreed timelines. Coordinate Agile practices including sprint planning standups and retrospective meetings. Collaborate with the Business Analyst and technical teams to prioritize tasks and allocate resources effectively. Review performance metrics prepare status reports and provide updates to stakeholders regularly. Drive continuous improvement initiatives to enhance service efficiency and user satisfaction. Manage team capacity including crosstraining plans to ensure business continuity. Identify and plan for any additional skill sets or resources required ensuring alignment with the rate card and budget. Required Experience: Manager Key Skills IT Experience,Data Center Experience,Problem Management,Network Management,Management Experience,Solaris,Customer Support,ServiceNow,IT Service Management,ITIL,Project Management,Operating Systems Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 22000 - 26000
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Customer Service Data Analyst
6 days ago
Business Bay, United Arab Emirates Thales Full timeLocation: Dubai United Arab Emirates Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds people cross borders energy become smarter and...
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Delivery Consultant Professional Services
6 days ago
Business Bay, United Arab Emirates Amazon Full timeThe Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role youll work closely with customers to design implement and manage AWS solutions that meet their technical requirements and business objectives. Youll be a key player in driving customer success...
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Technology Delivery Manager
6 days ago
Business Bay, United Arab Emirates TechnohandZ Global Full timeTechnology Delivery Manager Location: Dubai Onsite Job Type: Contract 12 months Experience Level: 15Yr exp in Banking Technology Job Summary: We are seeking a highly skilled Technology Delivery Manager to lead the planning development and delivery of largescale technology solutions in the banking domain. The ideal candidate will have extensive experience in...
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Account Manager
6 days ago
Business Bay, United Arab Emirates Delivery Hero Full timeConduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue profitability and market share. Maintain continuous business relationship with clients/ Restaurants. Provide excellent service and support in order to build strong relationship and resolve operational...
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Sr Manager Pricing
6 days ago
Business Bay, United Arab Emirates Delivery Hero Full timeRole SummaryThe Senior Pricing Manager will drive growth and profitability across 8 markets by developing customerfee pricing models for the food delivery vertical. The role includes leading a team of senior analystsconducting market analysis running A/B tests tracking performance to ensure targets are met andcollaborating with senior stakeholders to align...
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Delivery Boy
6 days ago
Business Bay, United Arab Emirates Al Musafir Group Full timeWe are looking to hire a reliable delivery boy to deliver packages to customers. The delivery boys responsibilities include verifying the identities of recipients before handing over packages updating the status of the delivery on the companys website upon completion of each delivery and accepting payment for delivered packages where required.Salary will...
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Manager Logistics Optimization
6 days ago
Business Bay, United Arab Emirates Delivery Hero Full timeJob Description Rider Staffing: Expertise in optimizing rider staffing levels to ensure efficient and reliable delivery operations. Order Forecasting: Specialized knowledge in accurately predicting order volumes to facilitate smooth logistics planning. Rider Payment Design: Proficiency in designing and implementing rider payment systems to incentivize...
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Technical Service Manager Perfect Welding
4 days ago
Business Bay, United Arab Emirates Service Agreement Middle East Full timeAs we dont have a legal entity in the UAE this collaboration will be based on a service agreement between Fronius and the independent Technical Advisor. Tasks & Responsibilities Functional Providing technical advice for customers distributors and dealers Welding/technical software commissioning/system integration Operating and programming robot control units...
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Sr Manager Sales
2 days ago
Business Bay, United Arab Emirates Delivery Hero Full timeActing as a single threaded owner the role will be responsible for the delivery of annual quarterly and monthly advertising revenue goals for Talabats Food business. Strong acumen and understanding of Ecommerce advertising setup incl. products measurement metrics etc. (across CPC Display Video DSP etc.. Identify strategic initiatives that would help Account...
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Manager Rider Projects Processes
6 days ago
Business Bay, United Arab Emirates Delivery Hero Full timeT alabat is seeking a Manager Rider Projects & Processes to lead both strategic projects and all rider process optimization within the Rider Lifecycle function across MENA. This dualfocused role involves managing endtoend projects like EVsRider Loyalty Summer Planning etc while also defining analyzing improving and standardizing riderrelated processes like...