Surf & Wake team Leader

6 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Al Ain Adventure Full time

Principal Accountabilities:

  • Under the guidance of the Operations Supervisor & Operations Manager, the surf team leader will assist with the following:
  • Follow the relevant Safety Operation Plans.
  • Provide constructive feedback to instructors to progress their instructing technique.
  • Provide constructive feedback to lifeguards to progress their lifeguard skills.
  • Ensure the Surf Team Staff are fully trained and competent for roles.
  • Ensure staff development in learning new skills and roles at Al Ain Adventures.
  • Assist management with paperwork and administration related to Surf team staff and complete in a timely manner while demonstrating attention to detail.
  • Maintain a clean and safe work environment; comply with safety procedures including the use of required safety equipment and identify unsafe practices and conditions.
  • Ensure the safety of all guests participating in surfing activities.
  • Ensure safety of all instructors and staff associated with the Surf Pool.
  • Inspect and ensure equipment is safe and used properly by guests and staff.
  • Perform health and safety briefings to guests on a daily basis.
  • Follow Health and Safety practices as designated by the facility.
  • Anticipate problems and seize opportunities to prevent injury.
  • Respond effectively under pressure.
  • Treat all first aid situations with sensitivity and confidentiality.
  • Participate and facilitate actively in training sessions to ensure skills are maintained at or above the accepted level.
  • Be courteous and professional when interacting with customers and fellow team members.
  • Identify any surf pool safety issues.
  • Promote and maintain the utmost integrity and the highest calibre of customer service and respect to all guests and other Team Members.
  • Be familiar with all the facilities at Al Ain Adventures including locations and hours of operation.
  • Maintain general awareness of Al Ain Adventures operation at all times and comply with security policies and procedures in order to secure company assets.
  • Perform regular audits on lifeguards and instructors.
  • Keep a high level of fitness.
  • Perform other related duties as may be assigned by the Operations Supervisor & Operations Manager.

Qualification:

High School Graduate Diploma mandatory from a recognized/reputed university. College Degree, Diploma Courses preferred.

Other Qualification:

  • ODC beach Lifeguard certificate or equivalent from any authorized training center.
  • ISA level 1 surf Instructor or equivalent from any authorized training center.

Experience:

  • Minimum of three (3) years experience working as a competent surf instructor or lifeguard in a team leader role within a similar Water-based Adventure Park, with up to date log-book.

Skills:

  • Must be able to work effectively with peers, team members, and regulatory agency personnel.
  • Experienced surfer with the ability to teach by example up to intermediate level.
  • Ability to lead, coach and mentor intermediate level of surfer.
  • Ability to implement approved water rescue methods.
  • Ability to recognize emergencies and to take effective courses of action.
  • Ability to create/interpret a variety of instructions presented in written, oral, diagram, or schedule form.
  • Computer efficient working with MS Office products preferred.
  • Good English communication skills.
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