Sr. Specialist Rider Quality
6 days ago
Whats On Your Plate Develop and continuously improve regional SOPs and quality control standards for rider performance safety and brand compliance. Lead regional programs focused on rider hygiene professionalism and vehicle condition. Act as the main point of contact for local rider quality teams in all MENA markets. Design & rollout regional initiatives & strategic projects (e.g. Rider behaviours box/hygiene checks uniform compliance audits). Support markets in setting KPIs and performance targets and ensure consistency in execution and reporting on rider quality score. Deliver regular dashboards insights and executive summaries for senior leadership. Create tools (checklists audit trackers penalty logs) analyze data & identify market trends and propose corrective actions. Design and support the implementation of training programs for patrollers and quality field teams. Collaborate with regional stakeholders - Rider Supply Dispatch Legal Rider Engagement Cx Product and Comms. Qualifications What Did We Order Experience & Background 4 years in logistics field operations quality assurance or compliancepreferably in a last-mile delivery or mobility environment. Proven experience in regional coordination or managing multi-market programs is a must. Exposure to field enforcement or operational excellence frameworks. Skills Excellent stakeholder management and project coordination skills. Strong analytical skills: proficient in Google Sheets Slides and dashboarding tools. Exceptional communication skillsboth written and verbal. Comfortable working in fast-paced multicultural environments. Languages Fluent in English. Arabic is a plus. Remote Work No Employment Type Full-time #J-18808-Ljbffr
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Sr. Specialist Rider Quality
4 days ago
dubai, United Arab Emirates Delivery Hero Full timeWhats On Your PlateDevelop and continuously improve regional SOPs and quality control standards for rider performance safety and brand compliance.Lead regional programs focused on rider hygiene professionalism and vehicle condition.Act as the main point of contact for local rider quality teams in all MENA markets.Design & rollout regional initiatives &...
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Sr. Specialist Rider Quality
5 days ago
Dubai, United Arab Emirates Delivery Hero Full timeWhats On Your Plate - Develop and continuously improve regional SOPs and quality control standards for rider performance safety and brand compliance. - Lead regional programs focused on rider hygiene professionalism and vehicle condition. - Act as the main point of contact for local rider quality teams in all MENA markets. - Design & rollout regional...
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Sr. Specialist Rider Quality
6 days ago
Dubai, United Arab Emirates Delivery Hero Full timeWhats On Your Plate Develop and continuously improve regional SOPs and quality control standards for rider performance safety and brand compliance. Lead regional programs focused on rider hygiene professionalism and vehicle condition. Act as the main point of contact for local rider quality teams in all MENA markets. Design & rollout regional initiatives &...
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Rider Quality Assurance Expert
1 week ago
dubai, United Arab Emirates beBeeRider Full timeRider Quality Support SpecialistWe are seeking a highly skilled and dedicated professional to fill the role of Rider Quality Support Specialist.
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Sr. Specialist Rider Engagement
7 days ago
Dubai, United Arab Emirates Delivery Hero Full timeJob Summary As a Rider Communication & Engagement Specialist you will play a key role in shaping how Talabat communicates with and engages its delivery rider community across the MENA region. You’ll contribute to content creation, campaign execution and experience-enhancing initiatives that make our riders feel informed, appreciated and connected. Working...
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Sr. Specialist Rider Engagement
6 days ago
Dubai, United Arab Emirates Delivery Hero Full timeJob Summary As a Rider Communication & Engagement Specialist you will play a key role in shaping how Talabat communicates with and engages its delivery rider community across the MENA region. You’ll contribute to content creation, campaign execution and experience-enhancing initiatives that make our riders feel informed, appreciated and connected. Working...
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Sr. Specialist Rider Engagement
2 hours ago
dubai, United Arab Emirates Delivery Hero Full timeJob Summary As a Rider Communication & Engagement Specialist you will play a key role in shaping how Talabat communicates with and engages its delivery rider community across the MENA region. You’ll contribute to content creation, campaign execution and experience-enhancing initiatives that make our riders feel informed, appreciated and connected. Working...
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Sr Specialist Rider Experience
7 days ago
Dubai, United Arab Emirates Delivery Hero Full timeWhats On Your Plate - Contribute to building a strong rider community through innovative initiatives that promote loyalty retention and community service involvement. Promote a culture of care and empathy reflecting the organizations commitment to rider wellbeing and satisfaction. - Develop Reward and Benefits Program (points calculation and partner...
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Sr Specialist Rider Experience
1 week ago
Dubai, United Arab Emirates Delivery Hero Full timeWhats On Your Plate Contribute to building a strong rider community through innovative initiatives that promote loyalty retention and community service involvement. Promote a culture of care and empathy reflecting the organizations commitment to rider wellbeing and satisfaction. Develop Reward and Benefits Program (points calculation and partner redemption)....
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Sr Specialist Rider Experience
1 week ago
Dubai, United Arab Emirates Delivery Hero Full timeWhats On Your Plate Contribute to building a strong rider community through innovative initiatives that promote loyalty retention and community service involvement. Promote a culture of care and empathy reflecting the organizations commitment to rider wellbeing and satisfaction. Develop Reward and Benefits Program (points calculation and partner redemption)....
