Revenue Management Coordinator

3 days ago


Dubai, Dubai, United Arab Emirates Rotana Hotels Full time

We are currently seeking a highly motivated Revenue Management professional to join our team as a Reservations Supervisor. In this role, you will play a key part in optimizing revenue streams through effective communication and service delivery.

Your key responsibilities will include:

  1. Reviewing no-show records and pending reservations to identify opportunities for growth.
  2. Checking VIP arrivals, special requests, and check traces to provide tailored service.
  3. Collaborating with sales teams to inform them about sales leads and optimize revenue streams.
  4. Applying rate management strategies to maximize revenue while ensuring fair pricing for guests.
  5. Addressing pending visas or expiring visas that require exit from the country.
  6. Sending confirmation for new reservations and following up on those without correspondence.
  7. Ensuring excellent communication standards, including answering incoming calls according to Rotana's guidelines.
  8. Coordinating transportation services with hotel drivers and verifying provided information.

The ideal candidate will possess strong analytical skills, be able to work in a fast-paced environment, and have a passion for delivering exceptional customer experiences.


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