Customer Service Associate

2 weeks ago


Dubai, Dubai, United Arab Emirates BlueSnap, Inc Full time

BlueSnap, Inc is committed to providing excellent customer service and maintaining high standards of banking operations. As a Customer Service Associate - Banking, you will play a critical role in ensuring the smooth operation of our banking services.

The ideal candidate will possess excellent communication skills, ability to work well under pressure, and a passion for the banking and finance industry.

Job Responsibilities:

  1. Provide general banking services including receiving deposits, withdrawal of cash, and cash management in accordance with Bank's policies.
  2. Issue DD's, MCs, and pass internal transfers within authority limits.
  3. Ensure accurate receipt/payment of cash, credit/debit customer accounts, and acknowledge receipt to customers.
  4. Support achievement of Bank's targets by taking initiative to cross-sell or refer Bank's products and services.
  5. Maintain and improve customer queue time for teller services.

Requirements:

Graduate in a commercially oriented discipline or Diploma in business/finance related subjects. 2-3 years of experience in Branch Banking/Teller would be preferred.



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