Customer Service Associate
2 weeks ago
BlueSnap, Inc is committed to providing excellent customer service and maintaining high standards of banking operations. As a Customer Service Associate - Banking, you will play a critical role in ensuring the smooth operation of our banking services.
The ideal candidate will possess excellent communication skills, ability to work well under pressure, and a passion for the banking and finance industry.
Job Responsibilities:
- Provide general banking services including receiving deposits, withdrawal of cash, and cash management in accordance with Bank's policies.
- Issue DD's, MCs, and pass internal transfers within authority limits.
- Ensure accurate receipt/payment of cash, credit/debit customer accounts, and acknowledge receipt to customers.
- Support achievement of Bank's targets by taking initiative to cross-sell or refer Bank's products and services.
- Maintain and improve customer queue time for teller services.
Requirements:
Graduate in a commercially oriented discipline or Diploma in business/finance related subjects. 2-3 years of experience in Branch Banking/Teller would be preferred.
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