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Trading Specialist

1 week ago

Dubai, Dubai, United Arab Emirates Binance Full time
Job Responsibilities
  • Serve as the primary point of contact for our institutional and VIP clients, providing dedicated and prompt support via multiple communication channels.
  • Offer guidance and assistance to VIP customers on integrating and using Binance's system, including API integration.
  • Act as the first line of support for all account and system-related issues.
  • Represent VIP customers' interests to internal teams, including account, finance, risk, and products.
  • Collect customer feedback and lead projects to implement product changes.
  • Keep customers informed about system and product updates to ensure they stay aware of major changes.