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Head of Hotel Services
1 week ago
We are seeking a highly skilled and experienced Lobby Lounge Manager to join our team. The successful candidate will be responsible for leading a team of staff to provide exceptional service to our guests. This includes implementing and maintaining high standards of service quality, developing strategies to enhance guest satisfaction, and working closely with the kitchen team to ensure excellent food quality.
Responsibilities:- Implement and maintain high standards of service quality across all areas of the lobby lounge.
- Lead and motivate a team of staff to ensure seamless delivery of services to guests.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Work closely with the kitchen team to ensure excellent food quality and presentation.