Speed Improvement Specialist

3 days ago


Dubai, Dubai, United Arab Emirates Q-Express Documents Transport - G25 Full time

Q-Express Documents Transport - G25 strives to be the world's most customer-centric transportation company, where customers can find and discover anything they might want to buy or ship online.

We work hard to delight our customers – from the second a shipment is placed to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. This means that our teams band together, roll up their sleeves, and aren't content with standing still.

To drive process excellence within our business and drive innovation towards faster delivery and fulfilling of customer promise, we are currently looking for a Speed SME who will join the AMET ACES Team.

About the Role:

  • Act as the first contact for same day delivery stations and direct dispatch operations team regarding process improvements and benchmarking.
  • Work on effective change processes and contribute to network standardization via best practice sharing.
  • Monitor the logistics and delivery success through set in station and on road performance indicators.
  • Set up action plans and execute them to drive current performance to benchmark rates.

This role will be based in a fulfillment center. You are willing to work in non-traditional shift patterns which include nights.

BASIC QUALIFICATIONS

  • Bachelor's degree preferably in Operations, Engineering or Logistics.
  • Experience in Distribution and/or Fulfillment processes, ideally in a fast-paced industrial, logistics or production environment.
  • High level of written, verbal and interpersonal skills.

PREFERRED QUALIFICATIONS

  • First professional experience in process management.
  • Expertise in Lean Management, Six Sigma and other OE tools.
  • Responsibility for the quality of work while striving for steady excellence and optimization.
  • Proven analysis and problem-solving skills.
  • Data analysis skills and familiarity with supporting tools e.g. Minitab, JMP, MS Excel, MS Access.


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