AV Site Engineer
1 week ago
Location: Dubai, UAE
Department: AV Division
Job Summary
The AV Site Engineer is responsible for overseeing the implementation and on-site coordination of complex audio-visual systems across various projects. This role involves managing the installation, integration, testing, and troubleshooting of AV systems, ensuring full functionality and customer satisfaction.
Key Responsibilities
- Site Project Management:
- Manage the complete life cycle of AV system installations on-site, ensuring all phases are executed according to the project timeline.
- Ensure smooth handover between different teams such as design, programming, installation, and commissioning.
- Provide daily reports on the progress of the project, including potential delays, challenges, and solutions.
- Technical Supervision & Installation:
- Lead the technical team in the installation of AV systems such as video walls, control rooms, conference systems, paging systems, and other related technologies.
- Ensure all devices are mounted, connected, and installed correctly according to the wiring diagrams and floor plans.
- Manage all aspects of AV infrastructure including cabling (Cat6, fiber optics, etc.), power, and network connectivity.
- System Calibration and Configuration:
- Calibrate audio and video systems to ensure optimal performance and compliance with the required technical specifications.
- Program control systems like Crestron, Extron, or AMX to meet the client's operational needs, including integration with lighting, HVAC, and other building systems.
- System Testing, Troubleshooting & Maintenance:
- Perform full end-to-end testing and commissioning of AV systems, documenting any deviations from design specifications and rectifying them on-site.
- Diagnose technical issues in real time, providing immediate on-site solutions or coordinating with support teams to resolve complex issues.
- Conduct routine maintenance checks post-installation, ensuring that all systems continue to perform optimally.
- Team Coordination:
- Manage on-site teams including electricians, cabling contractors, and other third-party service providers, ensuring adherence to project specifications.
- Coordinate with the procurement department to ensure timely delivery of AV equipment and other materials required for installation.
- Client Relations & Training:
- Communicate effectively with clients throughout the installation process to ensure their requirements are understood and met.
- Provide on-site client training and demonstrations on system use and troubleshooting techniques once installation is complete.
- Compliance & Safety:
- Ensure all on-site activities adhere to both internal company standards and local regulatory guidelines, including health, safety, and environmental (HSE) protocols.
- Maintain a high standard of site cleanliness and proper storage of materials to avoid any potential hazards or delays.
Qualifications & Experience
- Education:
- Bachelor's degree in electrical engineering, Telecommunications, Information Technology, or a related field.
- Experience:
- Minimum of 5-7 years of hands-on experience in the installation and management of AV systems, preferably in commercial or large-scale settings.
- Demonstrated experience working on-site in a client-facing role, with the ability to manage multiple stakeholders and teams.
- Certifications:
- Relevant industry certifications (CTS, CTS-I, or CTS-D from AVIXA) highly preferred.
- Vendor-specific certifications in Crestron, Extron, Biamp, or AMX programming are an advantage.
- Technical Skills:
- Strong understanding of AV signal flow and networking principles (AV over IP, TCP/IP, etc.).
- Expertise in installing and troubleshooting AV equipment including microphones, amplifiers, processors, video displays, and control systems.
- Familiarity with video conferencing platforms (e.g., Zoom Rooms, Cisco Webex, Polycom) and integration into larger AV systems.
- Experience in integrating AV systems with building management systems and other IT infrastructures.
Soft Skills
- Leadership:
- Demonstrated ability to lead and motivate on-site installation teams, ensuring productivity and adherence to deadlines.
- Problem-Solving:
- Ability to think quickly and find solutions to complex technical challenges in high-pressure environments.
- Customer Service:
- Strong communication skills to provide updates to clients, resolve any concerns, and ensure client satisfaction during and after installations.
- Attention to Detail:
- Keen eye for detail, ensuring all systems are installed and functioning according to project blueprints and technical requirements.
Key Competencies
- Technical Expertise:
- Strong knowledge of AV hardware, wiring schematics, and control systems.
- Expertise in troubleshooting and resolving AV-related issues quickly and effectively.
- Project Management:
- Ability to manage large, complex projects with multiple moving parts and stakeholders, ensuring timely delivery.
- Collaboration & Coordination:
- Effective coordination with internal and external teams, ensuring everyone is aligned to project goals and timelines.
- Quality Control:
- Maintain a strong focus on quality assurance, ensuring all systems perform optimally and exceed client expectations.
Work Conditions
- Willingness to work on construction sites or commercial buildings with varying environmental conditions.
- Ability to work extended hours when necessary to meet project deadlines.
- Occasional travel may be required for project meetings or on-site visits in different locations.
Job Types: Full-time, Permanent
Experience:
- installation and management of AV systems: 5 years (Preferred)
License/Certification:
- CTS, CTS-I, or CTS-D from AVIXA (Preferred)
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