Digital Assurance Specialist

4 weeks ago


Dubai, Dubai, United Arab Emirates Combuzz HR Solutions Full time

Job Title: Digital Assurance Specialist

This role plays a critical part in ensuring the reliability, security, and efficiency of our digital platforms and services. The Digital Assurance Specialist will develop and implement comprehensive assessment strategies, leveraging data-driven insights to enhance the digital spectrum and drive digital products to improve customer experience and satisfaction.

Key Responsibilities:

  • Governance and Compliance:
    • Establish and enforce governance frameworks for digital operations.
      • Ensure compliance with relevant regulatory requirements, standards, and best practices.
        • Conduct internal audits and support external audits to ensure adherence to digital assurance standards.
          • Develop and maintain policies and procedures for digital governance.
            • Data-Driven Insights:
              • Utilize data analytics to gain insights into digital performance and risk management.
                • Develop and implement metrics and KPIs to measure digital assurance effectiveness.
                  • Provide data-driven recommendations to improve digital processes and outcomes.
                    • Create and present detailed reports on digital assurance findings and insights.
                      • Assessment Expertise:
                        • Lead comprehensive assessments of digital systems, applications, and processes.
                          • Conduct security, quality, and compliance assessments to ensure digital solutions meet business and technical requirements.
                            • Provide expert advice on best practices for digital assurance assessments.
                              • Facilitate workshops and training sessions on assessment techniques and methodologies.
                                • Digital Risk Assessment:
                                  • Conduct thorough digital risk assessments across various platforms and services.
                                    • Develop and implement strategies to identify, evaluate, and mitigate digital risks.
                                      • Monitor risk indicators and report on the effectiveness of risk management initiatives.

Requirements:

  • Strong project management skills combined with an exceptional analytical approach.
    • Strong knowledge of digital assessment frameworks, governance assurance standards, and regulatory requirements.
      • Strong ability to analyze data to suggest enhancing customer experience and quality.
        • Expertise in Excel data management, business data analysis, and reporting insights.
          • Proficient in using digital analytics tools and excellent learning skills.
            • Excellent analytical and problem-solving abilities with a keen attention to detail.
              • Excellent communication skills.
                • PowerPoint skills: ability to present complex information clearly and concisely.

Behavioral Skills:

  • Team player: ability to work effectively in a collaborative team environment.
    • Ability to work independently and as part of a team in a fast-paced dynamic environment.
      • Flexible to adapt to new technologies and tools.
        • Have a proactive approach in identifying potential issues and opportunities.
          • Resilient and productive under pressure and challenges.

Tools:

  • Microsoft Office (Excel & PowerPoint)
  • Expertise on Business Insight tools (e.g. Power BI)


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