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Valet Parking Supervisor
2 months ago
We are seeking a highly skilled and experienced Valet Parking Supervisor to join our team at Dewan Consultants in Dubai. As a Valet Parking Supervisor, you will be responsible for the overall supervision of valet parking attendants, ensuring the smooth operation of our parking facilities.
Key Responsibilities:
- Supervise and coordinate the activities of valet parking attendants to ensure efficient and safe parking operations.
- Monitor and maintain the cleanliness and organization of the parking area, including the podium, control room, parking, lobby, and driveway.
- Provide directions to valet drivers, actively park and retrieve cars, and perform all other duties assigned.
- Support the training of valet drivers on expected high levels of guest service, personal etiquette, and customer interaction.
- Communicate customer concerns and complaints to the immediate supervisor/line manager and help resolve issues.
- Provide information about location events, incidents, and accidents to the immediate supervisor/line manager and take suitable action/precautions if necessary.
- Assist in responding to discrepancies involving parking attendants and guests, such as lost items, minor scratches, etc.
- Support the improvement of operations in the respective work locations.
- Inspect and maintain all parking operations equipment in all areas, coordinate replacements or repairs when necessary, and communicate to the immediate supervisor/line manager.
- Monitor and participate in daily briefing, grooming inspection, maintenance check of all required operational equipment, and report any replenishment/replacement/damage or malfunctioning equipment.
- Support the maintenance of daily logs for significant incidents, comments, or complaints.
- Perform station controlling functions if required.
- Perform related duties as assigned by the immediate supervisor/line manager.
Requirements:
- High school certificate.
- Minimum 1 year of experience.
- UAE driving license No. 3 mandatory.
- Able to drive automatic and manual vehicles.
- Leadership, delegation, and team management skills.
- Ability to read, write simple English (ticket details: car type, color, number) and verbally comprehend simple instructions and communication in English.
- An active, alive, and alert person with a good positive attitude and time management skills.
- Pleasant personality with a neat appearance.
Benefits:
- Salary: 3300 AED.
- Accommodation.
- Transport.
- Duty meal provided by the company.
- Two-way air ticket.
- Medical insurance.
- Visa provided by the company.