Technology Transformation Leader

3 days ago


Dubai, Dubai, United Arab Emirates SEPHORA Full time

About Us:

Sephora is a leading beauty retailer that stands for empowerment, exploration, and the opportunity to impact people's lives through the unlimited power of beauty. We embrace uniqueness, unleash creativity, and pursue progress every day.

Job Summary:

We are seeking a strategic and execution-driven Chief Information Officer to lead and transform our Corporate Technology strategy in Sephora Middle East. The ideal candidate has extensive experience in high-growth Retail or B2C companies and will drive innovation, operational excellence, and digital transformation across the region.

Main Responsibilities:

  • Strategy Development: Develop and execute a forward-thinking technology strategy that supports Sephora Middle East's growth ambitions while adhering to Global Tech guidelines.
  • Implementation Planning: Define detailed plans and set timelines for the implementation of technical capabilities across the region.
  • Roadmap Refinement: Continuously refine and improve the regional technology roadmap to maintain relevance and impact.

Business Support:

  • Alignment with Business Ambitions: Ensure the technology roadmap and capabilities aligns with Sephora's Retail and Digital ambition, delivering a seamless customer experience.
  • Platform Stability: Drive platform stability and reliability to support optimal operations and customer satisfaction.
  • Operational Efficiency: Enhance operational efficiency through tech-enabled solutions, empowering Sephora's workforce.
  • Stakeholder Partnership: Partner with cross-functional teams to align technology with business objectives and address both short- and long-term needs.
  • Regional Tech Priorities: Own and communicate the regional tech's priorities, progress, and achievements to global and regional leadership.
  • Continuous Improvement: Leverage stakeholder feedback to drive continuous improvement of solutions and technologies.

Operations & Processes:

  • Sephora OneTech Operating Model: Contribute to the development of Sephora OneTech Operating Model, optimizing shared capabilities within LVMH & Sephora.
  • Global Solutions Deployment: Maximize global solutions and resources to enhance regional economies of scale and competence.
  • Cyber Resilience: Ensure business continuity and cyber resilience across regional operations.
  • Technology Initiative Deployment: Manage the deployment of technology initiatives, ensuring timely delivery, budget adherence & effective risk management.
  • Emerging Technologies: Identify and harness emerging technological opportunities to maintain competitive leadership.

Team Leadership:

  • Ambitious Goals: Set ambitious goals for the technology team and ensure achievement within allocated budgets and timelines.
  • High-Performance Culture: Foster a high-performance culture within the team, creating strong ties within the global Sephora OneTech community.
  • Mentorship and Development: Actively mentor and develop team members to support their professional growth and align efforts with business priorities.


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