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Medical Insurance Coordinator Specialist
7 days ago
Natural Healing Medical Center in Dubai is a leading integrative medicine provider. We are seeking an experienced Front Desk Receptionist to manage front desk operations and optimize patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Responsibilities:
- Greet and attend to patients in person and over the phone with courtesy and professionalism.
- Answer all phone calls in a timely and courteous manner.
- Assist patients with completing necessary forms and documentation with efficiency.
- Maintain a clean and calm reception area for a positive patient experience.
- Schedule appointments and ensure they are kept on time through effective time management.
- Notify providers of patient arrivals to ensure timely care.
- Maintain confidentiality of all doctor, staff, and patient information at all times.
- Provide polite and effective customer service to meet patients' needs.
Minimum Requirements:
- 2 years of UAE experience in the health industry is essential.
A professional and efficient front desk team member will be responsible for ensuring a seamless patient experience from initial contact to departure.