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Customer Operations Specialist

2 months ago

Dubai, Dubai, United Arab Emirates GE HealthCare Full time

Job Summary

We are seeking a highly skilled Customer Operations Specialist to join our team at GE HealthCare. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and driving business growth through effective communication, data analysis, and strategic partnerships.

Key Responsibilities

  • Communication and Collaboration
    • Develop and maintain strong relationships with customers, stakeholders, and cross-functional teams to ensure seamless communication and collaboration.
    • Effectively communicate complex information to both technical and non-technical audiences.
  • Data Analysis and Insights
    • Analyze data to identify trends, opportunities, and areas for improvement.
    • Develop and implement data-driven solutions to drive business growth and customer satisfaction.
  • Strategic Partnerships
    • Build and maintain strategic partnerships with key stakeholders to drive business growth and customer satisfaction.
    • Develop and implement partnership strategies to drive revenue growth and customer engagement.
  • Problem-Solving and Adaptability
    • Develop and implement solutions to complex problems and challenges.
    • Stay up-to-date with industry trends and best practices to ensure continuous improvement and innovation.

Requirements

  • Education and Experience
    • Bachelor's degree in Business Administration, Marketing, or a related field.
    • Minimum 3 years of experience in customer operations, sales, or a related field.
  • Skills and Qualifications
    • Strong communication and interpersonal skills.
    • Ability to analyze data and develop insights.
    • Strategic thinking and problem-solving skills.
    • Experience with CRM software and data analysis tools.