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Technical Support Specialist

1 week ago

Dubai, Dubai, United Arab Emirates SWIFT LINE INNOVATIVE TECHNOLOGIES LLC Full time

At Swiftline Innovative Technology, we're seeking a highly skilled Technical Support Specialist to join our team in Dubai. As a key member of our IT department, you will play a vital role in ensuring the smooth operation of our enterprise hardware and network systems.

About the Role

This is an exciting opportunity for a motivated individual to work with cutting-edge technology and contribute to the growth and success of our company.

Key Responsibilities:
  • Hardware Installation and Configuration: Install and configure computer hardware, software, networks, and applications.
  • System Monitoring and Maintenance: Continuously monitor and maintain systems and networks to ensure optimal performance.
  • Technical Support: Respond to technical support calls from clients and provide expert solutions.
  • Enterprise Server Management: Work with enterprise server-side hardware (HPE, DELL, etc.).
Requirements

To be considered for this role, you must meet the following requirements:

  • 2+ Years Experience in Information Technology
  • Strong Technical Troubleshooting and Problem-Solving Skills
  • Hands-on Experience with Enterprise IT Hardware and Networks
  • Excellent Communication Skills for Client Support and Issue Resolution
Why Join Us?

At Swiftline Innovative Technology, we offer a dynamic work environment, opportunities for career growth and professional skill development, and a competitive salary and benefits package.