Customer Service Manager
7 days ago
We are seeking a highly skilled Customer Service Manager to join our team at Azadea Group. This is an excellent opportunity for a motivated individual to take on a challenging role that will allow them to grow professionally.
About the Role- This position is responsible for leading the customer service team in delivering exceptional customer experiences across all touchpoints.
- The successful candidate will have proven experience in managing teams, with a strong background in sales, marketing, or a related field.
- This role requires a high level of analytical and problem-solving skills, as well as excellent communication and interpersonal skills.
- Greet customers warmly and offer expert advice to assist in their purchase decisions, ensuring alignment with quality and customer service standards.
- Assist the managers in maintaining inventories and placing product orders to ensure effective stock management and availability of products.
- Report operational issues promptly and address customer complaints, providing solutions or escalating as needed to ensure both operational efficiency and customer satisfaction.
Please note that we are committed to equal employment opportunity for all individuals regardless of race, color, religion, gender, age, marital status, disability, or any other classification.
* We aim to give our candidates the best experience possible, but due to the amount of applicants applying, we will only get in touch if you have been shortlisted for the role.
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