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Guest Service Ambassador
1 week ago
The Guest Service Ambassador plays a critical role in ensuring that patients and their families receive exceptional service and support during their stay at Sheikh Shakhbout Medical City (SSMC). This includes welcoming patients warmly upon arrival, assisting with navigation and wayfinding, and acting as a liaison between patients and hospital departments.
Responsibilities:
- Ensure a warm and welcoming atmosphere for patients and their families, responding promptly to their needs and concerns.
- Assist patients with accessing hospital services and amenities, such as food, beverage, and recreational facilities.
- Communicate effectively with patients and hospital staff, providing timely updates on their care and treatment.
- Facilitate feedback and suggestions from patients, using this information to improve our services and facilities.
About SSMC:
Sheikh Shakhbout Medical City (SSMC) is one of the largest tertiary hospitals in the UAE, providing comprehensive medical care to patients from across the region. Our hospital is equipped with state-of-the-art facilities and technology, and is staffed by a team of internationally trained medical professionals. We are committed to delivering exceptional patient experiences that meet the highest standards of quality and safety.
