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Network Support Technician

1 week ago

Dubai, Dubai, United Arab Emirates Nybl Full time
About the Position

We are looking for an IT Administrator to join our team at Nybl. The ideal candidate will have experience in managing and maintaining complex IT systems.

Main Responsibilities:

  • Technical Support: Provide technical support and assistance to end-users regarding hardware, software, and network-related issues.
  • Help Desk: Respond to help desk tickets or IT support requests in a timely and professional manner.
  • User Training: Assist users with setting up and configuring new devices, software applications, and email accounts, and conduct user training sessions to enhance their IT skills and knowledge.
  • Security Measures: Implement and enforce security policies and procedures to protect our data and information.

Requirements:

  • Experience: Minimum of 3 years of experience in IT administration.
  • Skills: Proficient in Microsoft Windows, Linux, and other operating systems, and experience with cloud-based technologies such as Microsoft Azure, Google Workspace, etc.
  • Aptitudes: Excellent problem-solving and analytical skills, along with strong communication and interpersonal skills.