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3 weeks ago
About Us
Jumeirah is a leading luxury hospitality company committed to delivering unparalleled service and exceptional experiences. Our team of experts is dedicated to creating memorable moments for our discerning guests.
Job Overview
This role offers the opportunity to work closely with high-net-worth clients, providing expert guidance and support to ensure seamless delivery of personalized experiences. The ideal candidate will have a strong ability to communicate effectively with clients, leveraging their exceptional interpersonal skills to build strong relationships.
About You
- You have 1-3 years of experience in personal assistant, customer service, or guest relations roles.
- You possess excellent communication and interpersonal skills, with the ability to adapt to diverse client needs and preferences.
- You are proactive, organized, and able to prioritize tasks efficiently, meeting deadlines and managing competing demands.
- You have a willingness to learn and grow, embracing new challenges and opportunities to develop your skills and expertise.
- You are familiar with requirements involved in lifestyle management of affluent individuals, including knowledge of local attractions, restaurants, hotels, wellness, entertainment, and events.
Key Responsibilities
- Act as primary point of contact for clients, fostering open communication and building trust.
- Deliver tailored solutions to meet client needs, incorporating insights from market research and industry trends.
- Collaborate with internal teams to co-create customized experiences, blending creativity and operational expertise.
- Ensure seamless execution of client experiences, anticipating and resolving potential issues.
- Maintain accurate records and databases, ensuring up-to-date information on client preferences and experiences.
