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Maintenance Operations Manager

1 week ago


Dubai, Dubai, United Arab Emirates House of Aida Interior Design & Supply Full time
Job Description

We are seeking a highly skilled and experienced Maintenance Operations Manager to lead our team of cleaners, engineers, and caretakers. In this role, you will oversee maintenance activities, handle client inquiries regarding home-related issues, and maintain strong client relationships.

Key Responsibilities:

  • Team Management: Supervise, schedule, and support a diverse team of maintenance staff including cleaners, engineers, and caretakers.
  • Client Support: Handle incoming calls and inquiries from clients regarding any issues with their homes, ensuring prompt and effective resolution.
  • Client Relationship Management: Maintain and enhance client satisfaction through exceptional customer service and proactive follow-ups.
  • Operational Oversight: Monitor work orders, maintenance schedules, and quality control measures to ensure high standards are consistently met.
  • Vendor Coordination: Collaborate with external vendors and contractors as needed to facilitate maintenance projects.
Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Management and Manufacturing

Industries

Interior Design