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Digital Transformation Lead

2 weeks ago

Dubai, Dubai, United Arab Emirates WebCastle Technologies Full time

As a Digital Transformation Lead at WebCastle Technologies, you will be responsible for driving digital transformation initiatives across our customer base. This is an exciting opportunity to work with our customers to help them achieve their goals by leveraging our cutting-edge cloud services.

About the Role

You will be working closely with our customers to understand their technical challenges and develop strategies to overcome them. Your technical expertise and customer-facing skills will enable you to effectively represent WebCastle Technologies within a customer's environment.

Key Responsibilities

  • Drive digital transformation initiatives across our customer base
  • Develop trusting relationships with customers, understanding their business needs and technical challenges
  • Using your technical acumen and customer obsession, drive technical discussions regarding incidents, trade-offs, and risk management
  • Consult with a range of partners from developers through to C-suite executives
  • Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
  • Solve a variety of problems across different customers as they migrate their workloads to the cloud

Requirements

  • 3+ years of technical engineering experience
  • Experience with operational parameters and troubleshooting for three (3) of the following: compute / storage / networking / CDN / databases / DevOps / big data and analytics / security / applications development in a distributed systems environment