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Network Infrastructure Specialist

2 months ago

Dubai, Dubai, United Arab Emirates Cloudpso Full time
Job Description

We are seeking an experienced Senior Network Engineer to join our team, where your expertise in Cisco, Juniper, and next generation firewall technologies will be critical. As part of our team, you will ensure high levels of availability and performance for datacenter services and serve as a point of escalation for complex support incidents impacting multiple clients.

Key Responsibilities:

  • Diagnose and resolve complex network issues, proactively identifying areas for improvement and recommending effective solutions.
  • Support and maintain network backbone infrastructure across multiple datacenters and geographic regions, utilizing dynamic routing protocols (OSPF, BGP) and various connectivity mediums (DIA, PTP, VPN, multigig connectivity, crossconnects).
  • Independently lead medium-sized client engagements involving equipment deployment, network design, or refresh tasks.
  • Provide escalation support for incidents affecting client offices, datacenters, public cloud networks (Azure and AWS), and remote access solutions (VPN, Citrix, etc.).
  • Support and maintain NGFW firewall configurations, troubleshooting both datacenter and client environments.
  • Work directly with high-profile clients to deliver tailored solutions, ensuring seamless resolution of issues with a focus on critical dependencies.
  • Collaborate closely with internal teams to provide solutions and support escalations effectively.
  • Create and maintain detailed documentation for client infrastructure, processes, and procedures.
  • Stay current with technological advancements, recommending solutions to enhance performance, security, and efficiency.
  • Mentor and guide other team members, helping them develop their technical skills.
Requirements
  • Extensive experience deploying and managing Juniper hardware, including SRX and EX platforms.
  • Strong experience with Cisco hardware, including ISR, ASR, Nexus, and Catalyst platforms.
  • Proficient in supporting NGFW solutions from Palo Alto, Fortinet, and Cisco.
  • In-depth understanding of the OSI network model, Ethernet, and TCP/IP networking concepts.
  • Exceptional LAN/WAN diagnostic and troubleshooting skills, with expertise in Spanning Tree, TCP/IP, DHCP, DNS, BGP, OSPF, VPN, IPSEC, QoS, NATs, and ACLs.
  • Experience managing datacenter networks, ideally in a multi-tenant MSP environment, with a focus on maintaining network performance and resolving issues.
  • Proven experience in office network design, implementation, monitoring, and troubleshooting.
  • Strong ability to lead client engagements and propose innovative network solutions.
  • Expertise in managing technical projects from inception to completion, including requirement gathering, planning, execution, and post-implementation review.
  • Familiarity with network monitoring platforms.
  • Solid understanding of virtualization and network integration within VMware infrastructure.
  • Preferred experience maintaining network solutions based on Azure's platform.
  • Flexibility to adapt to changing priorities and project requirements, with strong task prioritization skills.
  • Excellent documentation, interpersonal, and communication skills.
  • Commitment to learning new technologies and staying updated with industry trends.
  • Ability to work effectively in a collaborative team environment.

Qualifications:

  • 8+ years of experience in networking.
  • CCNP, JNCIP, or equivalent certification preferred.
  • Bachelor's degree is a plus.
  • Experience in a Managed Service Provider (MSP) environment is a plus.

Flexibility to work after hours and on weekends.